Receptionist (Contract) - 3 Year Contract - Banking Industries

4 days ago

Kuala Lumpur, Malaysia TLV Logistics Full time

Monday to friday 9am - 6pm
- 3 years contract
- Greet all visitors and internal clients in professional, courteous and friendly manner.
- Inform meeting host as soon as the arrival of their external visitors
- Ensure all external visitors are registered and escorted
- Meet clients in the reception lobby in a natural, pro-active manner.
- Ensure all visitors are directed to the appropriate area of the bank to be met by their host(s)
- Management of the visitors waiting area.
- Keep the reception desks and areas tidy at all times.
- Manage meeting beverages requests and liaise with pantry support staff on serving clients, including guests waiting in the waiting area. Direct any catering related order to Catering team.
- Coordination and management of meeting room set up/layout.
- Ensure meeting rooms cleaned and tidy after every meeting.
- Ensure meeting rooms’ amenities are replenished.
- Report any faults and liaise with various departments such as Facilities Management, Information Technology, Corporate Securities, etc. when needed.
- Assist clients with meeting room booking related requested and resolve booking conflicts
- Transfer or direct calls to the party the caller requests or determine whether the caller should be directed, based on information about the purpose of their call.
- Receptionists should only put through calls to the user or the point of contact when callers provide full name of the recipient.
- Provide emergency response if required and deal with unique situations.
- Record messages/ bookings and pass any relevant information promptly
- Provide support to FM/FOH Manager in supplies ordering - such as, but not limited to pantry supplies, business card administration, bank car booking (when applicable), office supplies and festive decoration.
- Administrative support in processing invoices
- Track FOH data for monthly reporting.
- Assist with training of new reception staff and support team members.
- Complete mandatory training in timely manner.
- Escalate any concerns to the line managers as and when necessary.
- Be flexible in approach to work-change patterns and systems to maintain the standards required.
- Flexible in supporting shift duties when necessary.

**Job Types**: Full-time, Contract
Contract length: 12 months

Pay: RM2,800.00 - RM3,000.00 per month

Work Location: In person

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