Technical Helpdesk Associate
7 days ago
Malaysia
**Experience**: Technical Helpdesk Associate (SHD)
**Skills**:Technical Helpdesk Associate (SHD)
- Provide technical support on operational or maintenance of a personal computers/Applications/ other products/ peripherals using documented procedures and available tools
- Use appropriate troubleshooting techniques by using the relevant FAQ‘s and tools to identify and isolate the defects and follow guidelines on dispatching onsite engineer, if need arises
- Responsible to meet customer SLA’s agreed in place
- Responsible for setting customer expectation and escalate issues in case of need/process related to the higher level in order to resolve the issue to the customer's complete satisfaction
- Appropriately log all calls accurately in helpdesk database/ CRM /ticketing system for proper customer management
- Perform ad-hoc tasks as assigned from time to time.
-
Malaysia IntersoftKK Full timeMalaysia **Experience**: Technical Helpdesk Associate - Japanese speaaking **Skills**:Technical Helpdesk Associate - Japanese speaaking - Provide desktop support for users - Troubleshoot and resolve - Escalate and coordinate with other IT departments as required - Japanese to English and vice versa translation - Any other work assigned by the Supervisor -...
-
Technical Helpdesk Specialist
2 days ago
Malaysia TDCX Full time#BeMore Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCX Attractive...
-
Contract Admin cum Helpdesk
3 hours ago
Malaysia Singtel Full time 45,000 - 90,000 per yearBe a part of something BIGSay HELLO to BIG Possibilities with Singtel KL (Sudong MY Sdn Bhd) Singtel is Asia's leading communications technology group, our presence spans across 21 countries in Asia, Australia, and Africa. We thrive on innovation, digital transformation, and harnessing next-generation technology to create a more sustainable and digital...
-
Associate Application Specialist
2 days ago
Malaysia Affinity Human Venture Llp Full time 80,000 - 120,000 per yearJob Description Associate Application Specialist OilLocation: Kelang, Selangor, MalaysiaJob Purpose and ImpactThe Associate Application Specialist will assist senior team members with technical solutions and support interactions with clients and prospective customers, to help them understand how the company can provide solutions for them and improve...
-
Senior Associate, IT Audit
2 days ago
Malaysia Crowe Malaysia Full time 50,000 - 60,000 per yearRole OverviewThe Senior Associate supports financial audit teams by performing IT General Controls (ITGC) and IT Application Controls (ITAC) testing and conducting data analysis to assess the completeness and accuracy of system-generated information. The role involves participating in walkthroughs, executing testing procedures, documenting results, and...
-
Rtr Associate
1 week ago
Malaysia Hays Full time**Your new company** You’ll be working for a reputable multinational company Healthcare Finance Shared Service as Finance Associate (Thai Speaking) based in Selangor. This will be a 12-months contract renewable. **Your new role** Working as part of a vibrant Finance team you will be responsible for mainly for - Fixed Assets & Inventory Accounting -...
-
Customer Service Manager
2 days ago
Malaysia VYNCKE Full timeVACANCY LOCATION: Malaysia The Customer Service Manager is the customer’s contact point once the VYNCKE installation is in operation. Your goal is to maximize customer satisfaction during the full lifetime of the plant by selling service, spare parts supply, operational assistance, helpdesk, maintenance contracts, project upgrades and on-site service...
-
Associate, Travel and Expense
2 weeks ago
Bandar Malaysia, Kuala Lumpur foodpanda Malaysia Sdn Bhd (Corporate Office) Full time 40,000 - 60,000 per yearWe are looking for a highly motivated Associate, Travel and Expense to perform accounting and clerical tasks related to the efficient maintenance and processing of employee travel and expense transactions in order to ensure effective and accurate financial and administrative operations.This role reports to the Manager,T&E Service...
-
IT Service Delivery Specialist
2 weeks ago
Malaysia Insulet Corporation Full timeInsulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating. - We...
-
Robotics Technical Sales Specialist
2 days ago
Malaysia OMRON Industrial Automation Business Full time 60,000 - 120,000 per yearAbout OMRON Industrial Automation Business At OMRON, we lead the way in automation and robotics, empowering businesses worldwide with innovative solutions in robotics, IoT, machine vision, control, safety systems, etc. Founded in 1933, we have evolved into an organization dedicated to creating new social values while driving industrial digital...