Customer Service

**Position**: Customer Service Executive (Inbound)—For Telco Products (**Mandarin Speakers)** **Location**:Ara Damansara, Petaling Jaya **Salary**:Basic Salary **RM3100 - Mandarin** **Benefits**: - KPI allowance - up to RM 500 - Night shift allowance—up to RM400 - Extra allowance—up to RM600 (Minimum 120 hour per month) - Overtime (OT) _**if...

Responsibilities: - Handling all inbound calls and live chat pertaining to customer general enquiries, complaints, comments, feedback, and other raising issues related to the company's products. - To exceed customers' expectations in terms of customer service and accurate information. - Work in a team to achieve the required KPI elements and SLA. - Report...

Support customers by providing information, solving problems, and handling complaints. They are often the first point of contact for customers, and their responsibilities include: - **Resolving issues**: Identifying the cause of a problem, selecting a solution, and following up to ensure the issue is resolved - **Building relationships**: Establishing trust...

Front Desk Customer ServiceAttending walk in customers enquiresHandling customer's phone calls & enquiriesHandling payment by customersResponsible in Opening / Closing of the outletManage a group of therapistFriendly , Polite , Patient and good working attitudeHard working , Honesty and Punctuality are requiredAble to work during weekend and public...

JOB VACANCY – CUSTOMER SERVICE (ENGLISH SPEAKER)Location: Ara DamansaraSalary: RM 2,000 – RM 2,500Job Requirements:Able to communicate well in EnglishFriendly, confident & customer-orientedBasic computer skillsFresh graduates are welcomeJob Scope:Handle customer inquiries via call / chat / emailProvide accurate information and solutionsUpdate customer...

**Responsibility** - To exceed customer’s expectation in terms of customer service & accurate information. - Work in a team, to achieve the required KPI elements SLA. - Provide customer support for problems and questions. **Requirements**: - Applicants with SPM level qualification and above are welcome - 0 experience needed - Proficient in English and BM...

LOCATION:Menara Dana 13, Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station -10mins walking)FREE shuttle service transport from LRT station to Office based on selected scheduleJOB SCOPE:Attending to inbound, live chats and emails.Respond to customers' general queries, complaints/feedbacks in a timely and accurate way.Assist and resolve...

We are hiring Japanese Customer Support Executives for a leading Food Delivery project in Malaysia.Location: Ara Damansara (On-site only)Intake Dates:24 November – 25 HC22 December – 35 HC26 January – 15 HCRM 10,000 joining bonus for candidates joining any intakeRole: Handle food delivery service inquiries and complaints from Japanese customers via...

Responsibilities1) Handle all customer inquiries coming from multichannel, including WhatsApp, calls, emails and Livechat.2) Provide "Total Service" to our value customers.3) Maintain in-depth knowledge of company products, services, and policies to provide accurate information to customers.4) Stay informed about new products, services, and promotions to...

Responsible for providing customer service supports for customers and managing escalations as per the below requirements: **Responsibilities**: - The ability to work efficiently in a fast-paced, high-volume environment. - Answer a high volume of inquiries and meet designated service level thresholds determined by the Company. - Provide information on our...