Client Solution Specialist

1 week ago

Sri Petaling, Malaysia Zenith Infotech Services Sdn Bhd Full time

**Responsibilities**:

- B2 or C1 proficiency level of the target language as defined below, with additional knowledge of English considered as a plus (the term “B2” and “C1” shall have the definitions set forth under CEFR, which can be updated and revised from time to time by the relevant authority)
- Monitor the status of his/her Book of Business ( “BoB”). Communicate with advertisers in time when unusual spend fluctuation happens to defend revenue or discover new growth opportunity
- Analyze performance of priority accounts (problematic or top-tier advertiser）and create optimization actions. Optimization goals include:

- Account up-selling
- General creative tips and best practices
- Bidding/Budget/targeting recommendations
- Communicate budget increase with advertisers and encourage them to increase investment on advertising using Client’s platforms
- Able to identify high-value opportunities and low-hanging fruit
- Communicate effectively with advertisers and Client’s internal stakeholders (ads review, finance, product etc.) to achieve good customer experience
- Collaborate with Client’s internal resources (POC/Data/self-service project manager/Ads platform/Ads delivery/Sales CRM platform) to support Client’s to develop product features/tools/delivery/account management strategy that empower SMB customers and enhance work efficiency of Client Solution Specialists by providing the advice
- Answer advertiser questions online; provide account setup guidance and simple optimization suggestions for high-potential advertisers through inbound and outbound calls, as well as reach out to problematic advertisers via telephone to provide solutions

Preferable one of the language from Thai/Vietnamese/Arabic/Indonesia

**Benefits**:

- EPF
- SOCSO
- Annual Leave

  • Client Acquisition Specialist

    2 days ago

    Petaling Jaya, Selangor, Malaysia Sinergia Talents Full time 30,000 - 60,000 per year

    Job Description: We're seeking a Client Acquisition Specialist to join our team. This role is crucial in expanding our client base and driving business growth through proactive client outreach and relationship building.Responsibilities:Client Prospecting:Identify potential clients through market research, networking, and other lead ...

  • Client Acquisition Specialist

    1 week ago

    Petaling Jaya, Malaysia SINERGIA TALENTS SDN BHD Full time

    We're seeking a Client Acquisition Specialist to join our team. This role is crucial in expanding our client base and driving business growth through proactive client outreach and relationship building. **Responsibilities**: **1. Client Prospecting**: - Identify potential clients through market research, networking, and other lead generation...

  • Client Relationship Executive

    1 week ago

    Sri Petaling, Malaysia YYC GST Consultants Sdn Bhd Full time

    **Join Our Team: Customer Success Executive (Based in Kuala Lumpur)** We are looking for a **proactive and customer-focused Customer Success Executive** to be part of our growing team in **Kuala Lumpur**. In this role, you'll be the key bridge between our company and our clients—ensuring a seamless onboarding experience, managing ongoing customer...

  • Client Manager

    1 week ago

    Petaling Jaya, Malaysia NTT Ltd. Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

  • Client Manager

    4 days ago

    Petaling Jaya, Malaysia NTT Ltd Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

  • Hybrid Dc, Solution Sales Specialist

    7 days ago

    Petaling Jaya, Malaysia NTT DATA Full time

    **Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** A...

  • Client Partner

    2 days ago

    Petaling Jaya, Selangor, Malaysia NTT DATA, Inc. Full time 60,000 - 120,000 per year

    Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your day at NTT DATAAs a Cloud...

  • Client Partner

    2 days ago

    Petaling Jaya, Selangor, Malaysia NTT Ltd. Full time 900,000 - 1,200,000 per year

    Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive. Your day at NTT DATAAs a Cloud...

  • Client Partner

    2 days ago

    Petaling Jaya, Selangor, Malaysia NTT DATA Full time 60,000 - 120,000 per year

    Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your day at NTT DATAAs a Cloud...

  • Client Servicing

    2 weeks ago

    Petaling Jaya, Selangor, Malaysia LOCUS-T Sdn Bhd Full time 40,000 - 80,000 per year

    Client Success Specialist – Build Partnerships & Drive Digital GrowthWe are a 25+ year Digital Marketing Business Partner in Malaysia, proudly partnered with Google, Meta, and TikTok. As we continue to grow, we're looking for a passionate Client Success Specialist to nurture client relationships and deliver impactful digital marketing results. This role is...