Administrative Assistant
5 days ago
**Responsibilities**:
- Ensure customer satisfaction & high JD power score.
- Handle customers politely, promptly and greeting.
- Understand customer requests and follow thru all requests by updating progress.
- Promoting & utilizing appointment systems for better customer managing and planning the time.
- Ensure all the appointment customers attended as soon as possible.
- Understand the operations and delivered correct information at all the time to customers.
- Responsible for answering calls.
- Responsible for service reminder calls such as 1st service, due for service & loss customer.
- Responsible for daily cash collection, credit card receipts, and settlement slip.
- Responsible for all payments to vendors and principles.
- Responsible for all cash collection until being handover to the manager.
- Ensure daily sales reporting key in correct (costing money collection).
- Prepare all invoices from cashier counter, vendor and principle according to sequence and neatly stored.
- Understand all administrative tasks to close the gap during shortage of absenteeism by utilizing support staff.
**Requirements**:
- SPM/ Certificate and 1 years experience in the administration field
- Computer literate
- Familiar with Microsoft Office
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