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Retail Supervisor

3 weeks ago

Sungai Besi, Malaysia Celcom Axiata Berhad Full time

1) **Manage Staff**
- Managing and overseeing store staff takes up a large chunk of Retail Supervisors' time. Sales associates, cashiers, greeters, stock people and any in-store staff will all need to be properly managed to ensure that they complete their assigned tasks in a timely manner. Additionally, Retail Supervisors must train, counsel, discipline and promote employees as they see fit.

2) **Maintain Store**
- As anyone in sales can attest, a store's presentation is vital to its success with customers. Retail Supervisors will be charged with delegating and performing tasks related to upkeep and organization, including the rearranging of shelves, the setting up of displays and the cleaning of the store and products.

3) **Maintain Inventory**
- Part of a Retail Supervisor's job is to make sure that all items are in stock while always striving to eliminate as much waste as possible. This involves coordinating deliveries, checking inventory numbers, recording missing or stolen merchandise and planning special discount offers as needed.

4) **Assist Customers**
- As the highest-level employee present at the store, Retail Supervisors will need to assist customers on a regular basis. From finding specific items to correcting pricing mistakes to administering refunds or discounts, Retail Supervisors will spend a significant amount of time attending to customers' needs.

**Job Requirements**:

- **Communication skills** - Due to the social nature of their work, Retail Supervisors must display excellent written and verbal communication skills. This can help them effectively communicate with staff members, customers, vendors and higher-ups.
- **Management skills** - Retail Supervisors are usually required to oversee a large number of staff members, from cashiers to fitting room attendants. Thus, they must be able to efficiently and effectively manage people in a retail environment.
- **Organization** - Since Retail Supervisors will be in charge of monitoring and analyzing a variety of important documents, they need to be organized at all times. This way, they'll be able to keep track of budgets, expense reports, employee files and more.
- **Customer service skills** - In order to meet customers' needs, Retail Supervisors must have advanced customer service skills. These skills can help them solve problems, diffuse tense situations, resolve conflicts and more.
- Applicants must be willing to work in Sungai Besi.
- Preferably experienced retail supervisor specializing in telecommunication industry or equivalent.
- Full-Time position(s) available.

**How this career will benefit you?**
- Permanent placement
- Parking provided
- Phone Allowance
- Annual Leave
- Performance Bonus
- Salary Increment
- Outstanding Career Growth Opportunity

**Salary**: RM2,500.00 per month

**Benefits**:

- Cell phone reimbursement
- Free parking
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus

Application Question(s):

- Do you have own transport?
- What is your expectation salary?

**Experience**:

- retail supervisor: 2 years (preferred)