Product Owner

**Primary Objective**:

- You will be responsible for fulfilling the Product Owner role within your Product team.
- Represent the product team when engaging with the business and/or the Product Manager
- Assist in defining product vision, roadmap and growth opportunities
- Create and manage the backlog and have a clear perspective on customer goals and objectives and communicate these with all the relevant stakeholders.

**Key Relationships**:
**Internal**:

- Business Stakeholders that present as customers of the Delivery team in which you operate - Marketing, Sales, Legal, Finance, IT
- Product Managers, Scrum Masters, Product Development Team, Product Operations Team, UX Designers
- Team members within the Technology Delivery team in which you operate
- Technology team members operating outside of Delivery
- Technology Leadership Team.

**External**:

- Required to liaise with external vendors and partners to ensure a common understanding of business and functional requirements.

**Responsibilities**:

- Build, edit, and maintain the team backlog, prioritising and coordinating expectations of customers/stakeholders while managing dependencies with other Product Owners
- Represent the team when engaging with the business or the Product Manager
- Actively involved in development stages
- Make decisions on product features based on customer needs and business value, ensuring continuous release of valuable solutions.
- Anticipate customer needs - especially from a journey lifecycle perspective
- Liaise and monitor each phase of the product development cycle - at each review represent the customer to make changes and improvements
- Communicate with the development team to explain product features to be implemented
- Collaborate and work closely with various stakeholders including but not limited to customers, business leaders, development teams, scrum masters, and other stakeholders
- Break down problems and develop effective requirements and acceptance criteria in collaboration with the team
- Application of agile analysis - epics, user stories, story decomposition, backlog refinement, elaboration, story mapping, prioritisation techniques.
- Ensure that all solutions that are developed are value add driven and including validating business benefits vs costs - assisting with the prioritisation of true high value requirements
- Work closely with the Product Manager to align Product value and vision
- Manage business stakeholder expectations through clear and accurate communication
- Provide team leadership and help drive shared responsibility for delivery outcomes within your team.

**Qualifications**:

- Tertiary Certificate/Degree qualification in related discipline
- Product Owner certification - CSPO, PSPO, or POPM
- Agile certification such as PSM, CSM or similar preferred
- Agile leadership or coaching certification preferred
- Minimum of 5 years product ownership experience.

**Knowledge and Skills**:

- In depth knowledge of Agile methodologies/practices
- High level of flexibility with a strong ability to lead others successfully through cultural, process, system and transformational change
- Strong planning, organisation, decision making and time management skills
- Able to create and support a safe to fail environment
- Strong influencing and negotiation skills
- Consulting and negotiating with diverse stakeholders, within agreed timelines, given their varying expectations, viewpoints, interests and sensitivity of products
- Ability to utilise various elicitation techniques to obtain requirements
- Able to work autonomously and as part of a team
- Excellent analytical and problem-solving skills
- High attention to detail and accuracy
- Genuine desire to provide business value
- Ability to work in an agile, complex, and rapidly changing environment
- Patient and diplomatic
- Ability to work in a fast-paced environment and to tight deadlines
- Inquisitive in nature
- Decisive in nature with the ability to think on your feet and make strong recommendations based on your commercial experience.

**Key Result Areas**:

- Quality and efficiency of development activity.
- Accurate estimates for Delivery of outcomes.
- Development of the Senior and Associate Software Engineer’s skills.
- Positively influence the Delivery Practices.
- Contribution to transparency in project status and reporting.
- Contribution to comprehensive delivery to customer requirements.

**Sample of Key Duties**:

- The ability to define, develop, implement and manage digital products and features that align with the digital strategy and roadmaps to ensure delivery of high-quality products, services and customer experience
- Quality of delivery releases and alignment to customer requirements
- Contribution to accurate estimates for delivery of outcomes
- Contribution to transparency in project status and reporting
- Contribution to clarity in business prioritisation
- Contribution to effectiveness and efficiency of your team.

**Sal