Analyst, HR Services

ALBS is an Air Liquide entity in Kuala Lumpur, regrouping for the APAC scope its Business Service Centers (Kuala Lumpur and Shanghai) as well as the two Global Functions (IT, Digital and Procurement). Designed to derive optimal value by better leveraging technology, people and competencies, the ultimate goal is to boost efficiency and deliver outstanding and sustainable performance while keeping a strong focus on customer centricity. This Organization is striving for excellence, adopting the Best in Class models to deliver value through simplification and standardization of processes, while adhering to Internal controls and compliance requirements.

Analyst, HR Services

**How will you CONTRIBUTE and GROW?**:
1. HR Shared Service Setup and Transition a. Transition activities across APAC ensuring compliance to standardized processes as well as statutory regulations. b. Support the definition HR Service Level Agreement (SLA) c. Implement and support HR Shared Services supporting tools and technologies d. Define strategies to support hiring plan for HR Shared Service setup e. Manage relevant stakeholders during the setup and transition period 2. HR Shared Service Operations Management a. Ensuring delivery of services in accordance with agreed performance levels (KPI) and in line with legal/regulations (compliance), continuously driving improvement activities/projects (simplification, standardization, automation) for service excellence. b. Ensure payroll operations complies with relevant laws and internal policies. c. Keep abreast with relevant regulations/legislation and work closely with the Regional Operations Center (ROC) to understand the impacts of the regulation / legislation changes to HR operations and payroll processing. d. Manage the performance and relationship with the payroll outsourced vendors to ensure the services is delivered as per the service level agreement. e. Review payroll verification reports and provide approvals for the payroll results. d. Provide ongoing coaching, direction and professional development to the payroll team. e. Lead the team in resolving complex issues that arise. f. Collaborate effectively with other teams to ensure an integrated approach to HR service delivery including participation in the service review meetings with clients if required. g. Identify and develop relevant service performance measures for the team to improve quality of services delivery. h. Identify and implement process improvements initiatives including identifying technology opportunities to optimise processes. i. Communicate effectively with internal and external stakeholders (customers, vendors, etc). 3. Operations Excellence a. Ensure compliance of service delivery with respective country legislative requirements b. Continuously seek improvements and innovate HR solutions to achieve service efficiency and quality c. Effective and timely issue management ensuring all stakeholders are well informed/consulted, risks contained and long term solutions put in place

**Are you a MATCH?**:
Senior Analyst, HR Services

**About Air Liquide
A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 78 countries with approximately 64,500 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide’s scientific territory and have been at the core of the company’s activities since its creation in 1902.

**Our Differences make our Performance
**At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.