Centre Manager

1 week ago

Johor Bahru, Malaysia TAGS Chiropractic and Rehabilitation - Johor Bahru Full time

**JOB RESPONSIBILITIES**
- Oversee the daily operations of the clinic and manage patient flow.
- Manage and monitor the daily appointments for the clinic.
- Maintain patient records and keep them organized.
- Manage the effectiveness and efficiency of Front Desk services as well as coordination and communication between departments.
- Follow-up on patient complaints and/or incidents and convey the findings in the form of a report to immediate superior to see if further action is required.
- Manage clinic expenses - supplies, utilities and procurement (product and services).
- Close monitoring of package extensions and refunds, including timely processing of such request.
- Monitoring of unutilized packages and ensure follow up actions are taken to increase utilization.
- Assist in introducing and promotion of packages to patients. Assist patient in package selection enabling patient to make informed decisions and based on recommendation by clinician.
- Assisting in day-to day accounting matters including bank deposits, cash and credit card collection, and management of petty cash.
- Responsible for the clinic inventory and order supplies when necessary.
- Assist in planning staff roster and monitor attendance.
- Convene the required monthly clinic staff meetings, and provide minutes to HQ in the absence of the Clinic Manager.
- Ensure all information on new developments, policies, promotions and challenges is clearly and accurately disseminated to the team.
- Ensure that all new staff are provided with appropriate orientation, together with guidance and training.
- Prepare monthly reports as required by the management (CRF, stock and consignment, petty cash, product incentive etc.)
- Participate in meetings, training and other activities as required.
- Participate and actively involved in quality improvement initiatives at both clinic level and group-wide.

**Job Location**:44, Jalan Harimau Tarum, Taman Abad, 80250 Johor Bahru, Johor

Pay: RM2,800.00 - RM3,500.00 per month

**Benefits**:

- Additional leave
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Yearly bonus

Ability to commute/relocate:

- Johor Bahru: Reliably commute or planning to relocate before starting work (required)

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