Sales Advisor

4 days ago


Puchong, Malaysia Carro Full time

OVERALL PURPOSE OF JOB - Brand Ambassador of Carro assisting on finding the perfect vehicle to suit customers lifestyle and needs. - Product Genius are specially trained to help customers get familiar with all aspects of vehicles - before, during, and after purchase. Product genius certified and undergo training and product examination. - Attracts potential customers by assisting to find a suitable and perfect car for the customer that is suitable with their wage's income. - Contributes to team effort by accomplishing related results as needed. ROLES & RESPONSIBILITIES - Plan and execute roadshow events in government sectors and shopping complexes to generate leads - Functionally reports to Branch Manager and Area Sales Manager. - Based in Retail Experience Centers nationwide - RX1, RX2 and RX4. - Professionally attend to all customers' needs and enquiries according to Retail Experience SLA. - First contact person to handle customers' complaints pre and post sales. - Handling of Bookings for both Inspections and Test Drives in RX1 & RX2. - Manage the slot availability for both Test Drives and Inspections in Retail Centers. - Manage the service bookings for Retail Customer on regular maintenance in RX3. - On the financing needs - to consult the customers on their financials, commitment, loan capacity, existing loan balances and explains in depth on the implications of HP Loans. - On the Insurance needs - to provide the customers the optimum insurance coverage based on the car purchased, and the unique selling point of each Motor Vehicle Insurance products in the market. - Upsells the Financial and Insurance products offered by the Company." MISCELLANEOUS - Follow up customer during the sales processes and after sales. - Conducting Test Drive, Collecting Booking Fees and Loan Documentation submissions. - Performing a good customers service to the end customers ensure the car condition before delivery to customers, and collect the feedbacks from the customers for enhancement purpose, - Report the correct sales number in the daily reporting and the CRM system /CARRO. JOB SPECIFICATION - Interested in travelling in Klang Valley area - Relevant Sales Experience in Automotive industry - Skills: Team player, Critical Thinking, Customer Service Experience, Sales Oriented Pay: From RM2,200.00 per month **Benefits**: - Flexible schedule - Health insurance - Maternity leave - Meal allowance - Opportunities for promotion - Parental leave - Professional development Schedule: - Rotational shift Supplemental Pay: - Commission pay - Overtime pay - Performance bonus - Yearly bonus License/Certification: - Driving Licence (D) (preferred) Work Location: In person


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