Internal Sales Representative

1 day ago

Kepong, Malaysia JTJ Grace Sdn Bhd Full time

**Key Responsibilities**:
I. Order Management:

- Manage and settle orders from all sales account.
- Ensure timely and accurate order fulfilment to meet demands.
- Address and resolve sales-related issues promptly and effectively.

II. Market Development:

- Maintain and grow existing markets while actively exploring new opportunities for product expansion.

III. Relationship Management:

- Establish and cultivate strong, long-term relationships with all sales accounts to ensure continued collaboration and business growth.

IV. Sales Target Achievement:

- Develop and implement strategies to meet and exceed sales targets.
- Monitor and drive performance to achieve set sales goals.

V. Sales Reporting and Analysis:

- Prepare and present monthly sales reports to Management.
- Analyse sales data to identify trends, opportunities, and areas for improvement.

VI. Event and Expo Participation:

- Ensure active participation in events and expos to promote products and engage with potential customers, as well as any potential sales channels.

VII. Sales Issue Resolution:

- Address and resolve pre-sales and post-sales issues for all sales accounts, including end customers, ensuring customer satisfaction.

VIII. Payment Follow-Up:

- Monitor and follow up on outstanding payments from all sales channels to ensure timely and accurate settlement.

IX. Logistics and Delivery Coordination:

- Liaise with transporters to ensure timely and efficient delivery of goods, resolving any related issues as they arise.

X. Market Sensitivity and Competitor Analysis:

- Stay informed about market trends and developments in the baby food industry.

XI. Administrative and Ad Hoc Duties:

- Prepare and maintain all sales-related reports and documentation.
- Handle additional tasks and projects as assigned by management.

XI. Team Collaboration:

- Work closely with internal teams, including marketing, customer service, and event team to ensure cohesive operations.
- Foster a collaborative environment and contribute to team goals.

**Requirements**:

- Proven experience in sales, preferably in the baby food or FMCG industry.
- Excellent communication and interpersonal skills.
- Proactive problem-solving skills and attention to detail.
- A strong team player with a collaborative mindset.

Pay: RM2,700.00 - RM5,000.00 per month

**Benefits**:

- Free parking
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift
- Fixed shift

Supplemental Pay:

- Commission pay
- Performance bonus

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