Quality Analyst

2 weeks ago

Petaling Jaya, Malaysia GrowthFn sdn bhd Full time

Conduct root cause and other data analysis
- Participate as project team member in problem prevention and continuous improvement projects
- Identify improvement opportunities within the eCommerce environment
- Act as liaison with MOD managers and Team Leads to ensure consistent quality measurements throughout the operation.
- Conduct QA evaluations per client requirements and provides QA progress reports to Team Leads.
- Act as escalation point of contact for process questions, issues and resolution
- Act as Subject Matter Expert (SME) for QA evaluations

Main Job Requirements:

- Language proficiency in English & Malay is mandatory.
- Bachelor’s degree preferred
- At least 1 year of experience as a quality analyst

**Salary**: RM4,500.00 - RM6,000.00 per month

Schedule:

- Rotational shift

Ability to commute/relocate:

- Petaling Jaya: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you able to start immediately or in 1 week time?
- Do you have BPO experience?

**Education**:

- Bachelor's (preferred)

**Experience**:

- Quality Analyst: 1 year (preferred)

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