Tech Assist Executive

1 week ago

Kuala Lumpur, Malaysia Macquarie Group Limited Full time

-Our Tech Assist team deliver and support technology solutions for all businesses in our Kuala Lumpur office. As a member of Tech Assist you will be the face of IT to our businesses for all technology services and platforms.
At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 34 markets and with 54 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.
- What role you will play?You will own technology problems and requests, working with offshore teams and vendors where required to deliver positive outcomes for the business. You will also take ownership of the local Kuala Lumpur environment by forging trusted relationships with the business, being the face of technology across your environment, whilst updating and escalating via offshore channels.
- What you offer- Excellent written and verbal communication skills
- Experience supporting Microsoft technologies (Windows 10, Office 365) and the ability to support and troubleshoot issues
- Understanding of Network connectivity and Data Centre Technologies
- Ideally possess an understanding of IT governance, control and technology risk
- Previous experience working in a financial institution would be beneficial, but not essential.
We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.
- About Technology-
- Benefits- Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include:

- Hybrid and flexible working arrangements
- One wellbeing leave day per year
- Up to 20 weeks paid parental leave as well as benefits to support you as you transition to life as a working parent
- Paid volunteer leave and donation matching
- Other benefits to support your physical, mental and financial wellbeing
- Access a wide range of learning and development opportunities
- Our commitment to diversity, equity and inclusion-
- If you require adjustments to your working arrangements or the recruitment process, please let us know when applying.

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