Accounts Receivable Associate

**About the Role**:
Are you someone who enjoys bringing order to numbers and making sure every cent is accounted for?
We’re looking for a sharp, dependable, and proactive Accounts Receivable Associate to join our Finance team
In this role, you’ll be the go-to person for managing customer billing, tracking payments, and ensuring our cash flow stays healthy. You’ll also work closely with other departments and customers to make sure all payment-related matters run smoothly, with a balance of professionalism and friendly communication.

**What You’ll Be Doing**:
Invoicing & Payment Tracking:

- Issue accurate invoices on time and ensure transactions are properly recorded.
- Monitor outstanding accounts and follow up on overdue payments.

Customer Communication:

- Maintain clear, professional communication with customers regarding payment status.
- Send Statements of Account (SOA) periodically to keep customers informed of their balances.
- Liaise with the Sales team on payment arrangements negotiation when needed and confirm
payment schedules.
- Resolve issues such as excess or unidentified payments.

Account Management & Reporting:

- Reconcile customer accounts and investigate discrepancies.
- Monitor aging reports and escalate long-outstanding debts.
- Prepare AR summaries for internal review.

Risk & Escalation:

- Highlight potential bad debts for superior and management review or legal action.
- Ensure collection efforts comply with company policies and credit control guidelines.

Team Collaboration:

- Work closely with Sales and billing teams for accurate billing support.
- Assist in month-end closing and audit processes involving receivables.

**What We’re Looking For**:
We’re looking for someone who’s methodical, proactive, and dependable — someone who takes ownership of their work and ensures no detail falls through the cracks. You’ll thrive in this role if you:

- Hold a Diploma or Degree in Accounting, Finance, or a related field.
- Have 1-2 years of experience in Accounts Receivable, credit control, or finance operations.
- Are confident using accounting systems (SQL, SAP, Bizstory, etc.) and good in Microsoft Excel or Google Sheets.
- Have a keen eye for detail — you catch inconsistencies and follow up until they're resolved.
- Enjoy engaging with customers and are able to communicate with confidence, professionalism, and politeness — even during tough collection calls. You’re not just persistent, but also tactful and creative in how you approach conversations.
- Take a solutions-first approach when reconciling accounts or resolving payment discrepancies.
- Stay organized and consistent, even when managing multiple accounts or deadlines.
- Are comfortable coordinating with internal teams (Sales, Billing & Operations team) to resolve account issues and ensure smooth processes.
- Work well both independently and within a collaborative team environment.
- Are literate in English and Bahasa Malaysia. Proficiency in Mandarin would be an added
advantage.

**What You Can Expect in This Role**:
This position offers an opportunity to be part of a collaborative and detail-driven finance team. You’ll play a key role in maintaining accurate receivables, supporting smooth cash flow operations, and ensuring our financial records remain up to date. It's a great fit for someone who values structure, consistency, and clear processes while working in a role that contributes directly to the company’s day-to-day operations.

**Job Types**: Full-time, Permanent

Pay: RM1,700.00 - RM2,300.00 per month

**Benefits**:

- Maternity leave
- Professional development

Schedule:

- Monday to Friday
- Weekend jobs

Supplemental Pay:

- Performance bonus

Application Question(s):

- Are you willing to work Monday to Friday from 8:00 AM to 5:30 PM and alternate Saturdays from 8:00 AM to 12:00 PM?

Work Location: In person