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Immediate Hiring for Telco Customer Care Consultant
2 weeks ago
Immediate Hiring for Famous Telco Company in Malaysia
Customer Care Consultant - (In House Call Center)
Basic: RM 1800 / RM2000
Age: 18 Years - 50 Years Old.
FULL TRAINING IS PROVIDED
Allowances:
1. Performance Allowance - Up to RM 1200 per Month
2. Transportation Allowance - RM 11 per day
3. Shift Allowance - RM 1.00 - RM 3.00 per hour
Working Days: Monday - Sunday - 5 Days per week (2 Off Days)
Working Hour: 7.00AM - 2.00AM ( 8 Hours in rotational)
Working Location: Subang Hi Tech
FREE PARKING IS PROVIDED
MUST ABLE TO SPEAK FLUENTLY IN ENGLISH and MALAY
Added advantage if able to Speak Mandarin
Minimum Qualification: SPM
Job Scope:
1. To attend Inbound calls from customer and assist them.
2. Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem.
3.Selecting and explaining the best solution to solve the problem; expediting correction or adjustment.
4.Following up to ensure resolution.
5.Handle complaints, provide appropriate solutions and alternatives within the time limits
Contract length: 12 months
**Job Types**: Full-time, Contract
**Salary**: RM1,800.00 - RM2,000.00 per month
**Benefits**:
- Free parking
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental Pay:
- Commission pay
- Performance bonus
Work Remotely:
- No