Customer Service

24 hours ago


Seri Kembangan, Malaysia Aihomes MGMT Full time

Requirement:
1 year experience in Customer Service

Fluent in English and Chinese

Preferably with outspoken personality.

With Customer Service experiene is added advantage

Computer Literate

Responsibility:
Confer with customers by telephone to provide information about products or services or obtain details of complaints.

Check to ensure that appropriate changes were made to resolve customers' problems.

Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

Review policy terms to determine whether handling compliance. Maintain and update SOP and record.

Enhance and improve current process.

Ensuring Customer Service satisfaction with clients

Following process and procedure of the Company.

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: RM2,500.00 - RM3,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Fixed shift
- Monday to Friday

Supplemental Pay:

- Overtime pay
- Yearly bonus

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- Mandarin (preferred)

Work Location: In person


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