Customer Service Coordinator

7 days ago

Johor Bahru, Malaysia Jebsen & Jessen Packaging Sdn Bhd Full time

**Responsibilities**:

- Process sales orders and co-ordinate operation to ensure that orders are delivered on time.
- Monitor and follow-up on outstanding orders (quantity contract) with customers.
- Manage customers' feedback, communicating them to relevant department/ personnel and follow-up closely to ensure that agreed action are taken and deadlines are met.
- Liaise with Planner to fulfill customers' needs.
- Responsible for inventory level of customers under their charge.
- Process purchase orders ensuring buying prices are correct
- Work with the sales team to meet desired stocking levels, inventory turnover days, absolute stocks provision and other management targets.
- Ensure all manual D/Os are updated into the system the following day.
- Co-ordinate export shipment
- Ensure proper billing for all completed deliveries within the targeted 2 days.
- Resolve any billing, documentation or sales credit problem speedily.

**Requirements**:

- Perform any assignment given by superior as and when required.
- At least 1 year(s) of working experience in the related field is required for this position.
- Preferably Non-Executives specializing in Customer Service or equivalent.
- Knowledge of SAP system would be an advantage
- Part-Time position(s) available, to cover employee on maternity leave

Jebsen & Jessen Packaging Sdn Bhd
No 3, Jalan Angkasa Mas Satu, Kawasan Perindustrian Tebrau II, 81100 Johor Bahru, Malaysia

**Job Types**: Temporary, Fresh graduate

Pay: From RM2,000.00 per month

**Benefits**:

- Free parking

Work Location: In person

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