Call Center Officer

2 weeks ago

Damansara Utama, Malaysia MY E.G. SERVICES BERHAD Full time

**Job description** **MyEG subsidiary, MyAssist is currently has a vacancy for Call Center Operator role to accept inbound calls from customers regarding roadside emergencies & notify our technicians to assist them.** **Responsibilities**: - Handling inbound calls from customers seeking roadside assistance - Clarify with the customer regarding their current location & the roadside assistance that they need (Battery, tyre, Fuel Delivery, Car inspection, or Towing services) - Inform the dispatcher of the customer's situation & the location they needed to go. **Job Requirement**: - Minimum SPM Holder - Able to work in call center environment ( >10 calls per day) - Good communication for both Bahasa Malaysia & English - Able to work in rotational shift hours (7 a.m. - 3 p.m. / 3p.m. - 11 p.m. / 11 p.m. - 7 a.m. ) - Possess own transport (Free Parking provided) as public transport is not available during the night. **Job Types**: Full-time, Permanent **Salary**: RM1,400.00 - RM1,600.00 per month **Benefits**: - Free parking - Health insurance Schedule: - Rotational shift Supplemental Pay: - Overtime pay Application Question(s): - How much your expected salary? - Willing to work shift? - Have own transport? - Willing to work at Damansara Perdana? **Education**: - STM/STPM (preferred) **Experience**: - Call Center: 1 year (preferred) Shift availability: - Day Shift (preferred) - Night Shift (preferred) - Overnight Shift (preferred)

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