Digital Workplace Product Specialist

7 days ago

Kuala Lumpur, Malaysia Maxis Full time

Are you ready to get ahead in your career?
- We want to empower you turn your ambitions into achievements.
- We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
- Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
- To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?

This role is responsible to conceptualize and launch solutions and managed services that can solve ICT challenges facing the SMB in Malaysia. The successful incumbent will work closely with Marketing, Sales, Customer Experience, IT, Network Services, etc. to ensure successful Go-to-Market.

What are you accountable for?
- Productize Digital Workspace solutions and services to generate new revenue growth.
- Understand customer persona, capture market trends, perform competitive analytics and keep up to date with the industry in relation to digital transformation, future of work, enterprise mobility, laptop-as-a-service, endpoint security, cloud productivity suite and more.
- Formulate product strategy, outline product roadmap and identify product value propositions.
- Scout, evaluate and propose new solutions that can enhance the Digital Workspace portfolio offering.
- Work on business case, perform forecast on product take-up and ensure the meeting of P&L of solutions responsible.
- Ensure successful Go-to-market planning and execution, and work closely with Marketing to drive though leadership initiatives.
- Support Sales on customer presentation, preparation of tender documents, etc.
- Propose improvements on customer journey and customer experience.

What you need to have for this role?
- A recognized degree in IT, Computing, Marketing, Business or Engineering with at least 3-5 years relevant working experience
- Previous experience in product management/marketing, product development or business development role in telco or IT industry is preferred
- Possess good presentation skill and proficient in Microsoft Word, Power Point and Excel.
- With analytical skills to perform market and customer analysis
- Knowledge in End User Computing, Enterprise Mobility Management, Cloud, Unified Communication, IT services would be a plus.

What’s next?

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

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