Debt Collection Officer

3 days ago


Kuala Lumpur, Malaysia Malik Streams Corporation Sdn Bhd Full time

Job description:
**JOB DESCRIPTION**
- Negotiate payment arrangements and follow up to ensure commitments are met.
- Maintain accurate records of all communication and payment activities.
- Investigate and resolve disputes or queries related to invoices or account balances.
- Prepare regular reports on collection activities and outstanding accounts.
- Escalate cases to legal action if necessary (based on company policy).
- Collaborate with internal departments to ensure customer issues are addressed.

**REQUIREMENTS**
- Minimum **1 year of experience in customer service or debt collection officer**.
- Experience in debt collection, credit control, or finance is an advantage.
- Good communication, negotiation, and interpersonal skills.
- Ability to remain calm and professional when handling difficult conversations.
- Proficient in Microsoft Office (Word, Excel) and basic data entry.
- Able to work independently and manage multiple accounts.
- **Must have a valid driving license and be able to drive responsibly.**:

- **Willing to travel as required for work assignments.**

**Job Types**: Full-time, Permanent

**Benefits**:

- Opportunities for promotion
- Professional development

Work Location: In person

**Job Types**: Full-time, Permanent

Pay: RM2,300.00 - RM2,700.00 per month

**Benefits**:

- Cell phone reimbursement
- Opportunities for promotion
- Professional development

Work Location: In person

Expected Start Date: 12/24/2025



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