Call Centre

**Responsibilities**: - Responsible for individual KPI - Perform call consultation and secure appointments with prospects - Achieve monthly targets - Engage and establish relationship with prospects from daily assigned pool of leads - Maintain a high standard of professionalism and service during call and text with prospect - Manage appointment...

**The Role**: We are currently seeking experienced Contact Centre Agents for our established call centre located in Johor Bahru. In this position, you will be part of a team responsible for incoming customers/patients queries and delivering superior customer experience through providing assistance/guidance in in a timely manner. **Responsibilities**: -...

We are currently seeking experienced Contact Centre Agents for our established call centre located in Johor Bahru. In this position, you will be part of a team responsible for incoming customers/patients queries and delivering superior customer experience through providing assistance/guidance in in a timely manner. **Your responsibilities shall include and...

Job Description * - To efficiently handle inbound and outbound customer call inquiries. - To provide fast and timely solutions to all customer related problems. - To ensure customer satisfaction by providing excellent Customer Services. - To be constantly guided by company's service standards. - Effectively manage large numbers of incoming calls - Handle...

Job Description * - To efficiently handle inbound and outbound customer call inquiries. - To provide fast and timely solutions to all customer related problems. - To ensure customer satisfaction by providing excellent Customer Services. - To be constantly guided by company's service standards. - Effectively manage large numbers of incoming calls - Handle...

**Job Summary**: **Key Responsibilities**: - Handle emergency & breakdown calls - Assist customers facing mechanical issues, flat tires, dead batteries, or other car-related problems. - Provide accident support - Guide customers on accident reporting procedures and next steps. - Coordinate roadside assistance - Liaise with tow trucks, service centers, and...

Job Description * - To efficiently handle inbound and outbound customer call inquiries. - To provide fast and timely solutions to all customer related problems. - To ensure customer satisfaction by providing excellent Customer Services. - To be constantly guided by company's service standards. - Effectively manage large numbers of incoming calls - Handle...

Job Description * - To efficiently handle inbound and outbound customer call inquiries. - To provide fast and timely solutions to all customer related problems. - To ensure customer satisfaction by providing excellent Customer Services. - To be constantly guided by company's service standards. - Effectively manage large numbers of incoming calls - Handle...

**Responsibilities**: - Deliver the best ‘first impression’ and consistent exceptional PRUexperience to customers across all channels - Ensure customers are given meaningful updates for non-FCR cases handled by Customer Engagement Centres - Ensure complex customer’s needs are fulfilled by performing timely escalation and proper handover of non-FCR...

**Responsibilities**: - Ensure that the company’s customer database is properly entered and kept in a way that whenever any information is needed in the future, it can be easily accessed; - Ensure the processing of orders, preparation of correspondence, and fulfillment of customer needs to ensure that the customer leaves satisfied; - Ensure the performing...