Customer Service Inbound Call Center

Job Details: - Assist & Resolve Customer issue, complaints in Call, 80% Inbound Calls, 20 Outbound calls - Handling Malaysian/ Singaporean / Australian Market - Working in Fintech Industry, mainly related with financial system issue. **Location: Kuala Lumpur, Near public transport ( LRT, MRT, BUS), 10 mins walking distance only.** **Working Days: 6...

**Job tasks**: - Handle inbound calls in a professional and timely manner. - Assist customers with inquiries, complaints, and requests, ensuring high-quality service. **Requirement**: - Minimum Diploma in any related field. - At least 6 months of experience in call center is preferred. - Strong communication skills in English and Bahasa Malaysia (both...

**Location : Plaza Sentral reachable with public transport LRT MRT Monorail** **Job Scope**: - Provide effective solutions for customer issues assisting with roadside assistance and policy inquiries. - Follow up and respond back to users on a timely manner. **Job Requirements**: - Fluency in **English**: - Applicants must be willing to work in **KL...

_**Join as CSO to handle inbound calls with a top global insurance company. Office hours, no shift, training and career growth await you.**_ Location : Plaza Sentral, KL Sentral - Deliver **clear, accurate, and effective solutions** to address customer needs and concerns. - Ensure **timely follow-up and prompt responses**, creating a smooth and hassle-free...

64896 | Customer Services& Claims | Professional | custPositionClusterCSB | Allianz Malaysia | Full-Time | Temporary Job Summary As a Customer Service Associate, the role is responsible to deliver the Allianz Experience at every interaction. He/She will live up to Allianz Values in delivery service to customers, agents and colleagues, and very passionate...

If you love people, look no further! You will have an exciting opportunity to connect with an international customer base, working in one of the most reputable banks globally. **Job Scope**: - Attend to inbound calls in a contact center environment - Able to provide a high service level by interacting with international customers with an aim to achieve...

**Job Scope**: - Provide effective solutions for customer issues. - Follow up and respond back to users on a timely manner. **Job Requirements**: - Fluency in **English**: - Applicants must be willing to work in **KL Sentral**: - Preferable **Call Center/BPO** working experience. Interested parties can contact us +60133474781 (WhatsApp) Pay:...

**Job Purpose**: The incumbent is responsible to provide an efficient and a high quality telephone servicing facility to customers (agents and policyholders) by meeting and exceeding their expectation. **Key Performance Indicators (KPI) as a team**: - Financial - Ensure the team achieves Service Level Agreements (SLA) and maintain cost effective...

**Key Responsibilities**: - Answer inbound calls and respond to customer inquiries. - Provide accurate information about products and services. - Resolve customer issues and escalate complex problems to the appropriate department. - Document all customer interactions and maintain accurate records. - Follow up with customers to ensure their concerns are...

Job Description :Handle incoming calls, emails, and live chat from customers professionally.Assist customers with inquiries related to products, services, billing, claims.Record and update all call interactions in the CRM / system accurately.Escalate unresolved issues to the appropriate department for further action.Follow up with customers to ensure issues...