Customer Service Inbound Call Center

2 weeks ago


Kuala Lumpur, Malaysia Aisling Search & Selection Full time

Job Details:

- Assist & Resolve Customer issue, complaints in Call, 80% Inbound Calls, 20 Outbound calls
- Handling Malaysian/ Singaporean / Australian Market
- Working in Fintech Industry, mainly related with financial system issue.

**Location: Kuala Lumpur, Near public transport ( LRT, MRT, BUS), 10 mins walking distance only.**

**Working Days: 6 working days, rotational.**

**Working Hours: 3 shift 6.15AM - 10PM ( 8 working hours, 1 hour break)**

**Basic Salary: RM3500 - 4000 + Allowances**

**Total gross salary up to RM400**

Requirement:

- SPM, SKM, DIPLOMA, DEGREE, MASTER
- Able to communicate well, in professional in English & Malay as main language
- Converse 3rd language can added as Merit
- **atleast 1 year solid experience in Customer service(Call / Physical). Call center, receptionist, face to face customer service, waiter etc**:

- Experience in Financial Payment system, E-commerce can added to advantage
- Experience in foreign market Singaporean, Australian, UK or any other outside Malaysian market can added to advantage.

**Job Types**: Full-time, Permanent

Pay: RM3,500.00 - RM4,000.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus

Application Question(s):

- Can you start Immediately? if NO give your notice period.

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Financial Payment System: 1 year (preferred)

**Language**:

- Bahasa Malaysia (required)
- English in professional (required)



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