Call Center Customer Service Officer

1 week ago

Kuala Lumpur, Malaysia Agensi Pekerjaan ASK Resources Sdn. Bhd. Full time

**_The company:_**

**_ Our client is a subsidiary of a largest branch network of any foreign bank operating in Malaysia. We are seeking passionate, dynamic, self-motivated individuals who are driven towards achieving performance excellence. As a leading bank in Asia-Pacific, we offer challenging opportunities to meet your career aspirations._**

Job highlights:

- Full training provided
- Permanent role
- Attractive allowances and incentives

Main responsibilities:

- ️Handle inbound calls for SG market
- ️Solving customer's enquiries or complaints regarding products or services
- ️Promoting current promotion or package to the call-in customers (when chance arise)
- Provide accurate information on product and service to the customer.

Remunerations:

- Basic salary up to RM4000
- Quarterly incentives RM800 - RM1800 max
- Shift allowance RM350 fixed
- Other allowance: transport allowance, meal allowance, language allowance, OT claims and etc

**Requirements**:

- Fresh graduate Degree holders are welcome
- SPM and Diploma holders with call center experiences are encouraged to apply
- Call center experiences in banking line is added advantage
- Open race and gender.
- Mandarin proficiency is added advantage

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