Customer Service
1 day ago
**Responsibilities**:
- Receive order either verbally or in written form. Counter check information against quotation provided by marketing personal.
- Open customer account (for new customer) and maintain customer account information into system.
- Inform the operation department on new order by issuing the Order Instruction.
- Update Loading Schedule and distribute to relevant departments.
- Ensure shipment to be made correctly and on time.
- Prepare shipping documents and other documents required by customer
- Authorized to sign-off the relevant documentation.
- Handle and follow up customer complaint.
- Conducting customer satisfaction survey twice a year.
- Prepare monthly sales report.
- Respond promptly to customer inquiries and maintaining a positive and professional attitude toward customers all the times.
- To perform any other task as deemed necessary by the superior
**Requirement**:
Good in English, Malay, Chinese
Documentation skills, Computer knowledge, Knowledge of ISO:9001
At least: SPM
Experiences: Fresh graduation or experienced are welcome
Pay: RM1,800.00 - RM3,800.00 per month
**Benefits**:
- Free parking
- Maternity leave
Schedule:
- Fixed shift
- Holidays
- Monday to Friday
Supplemental Pay:
- Yearly bonus
-
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