Sales Administration

2 weeks ago


Kuala Lumpur, Malaysia ZIKAY GROUP BERHAD Full time

1. Administrative Support

Prepare and maintain sales agreements, membership contracts, and related documentation.

Maintain accurate and up-to-date client information in CRM/database.

Assist with membership activation, renewals, and cancellations.

2. Sales Coordination

Coordinate with sales ambassadors, telemarketers, and management on daily sales activities.

Follow up with clients on pending payments, outstanding documents, and booking arrangements.

Ensure sales packages, brochures, and promotional materials are up-to-date and available.

3. Reporting & Documentation

Prepare daily, weekly, and monthly sales reports (sales volume, collection, team performance).

Track sales targets, commissions, and KPI achievements for the sales team.

Record client deposits, balances, and installment payment schedules.

Monitor cancellations, refunds, and provide necessary reports to management.

4. Compliance & Policies

Ensure all membership sales follow company policies, booking regulations, and financial compliance.

Maintain confidentiality of member data and company records.

Support the finance team by reconciling sales collections with accounts.

5. Customer Service Support

Respond to member inquiries related to booking, payments, or membership entitlements.

Liaise with partner hotels/resorts for reservation requests.

Provide after-sales support to ensure customer satisfaction.

Pay: RM1,800.00 - RM2,800.00 per month

**Benefits**:

- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development

Work Location: In person



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