Customer Service
3 days ago
If you are looking to excel and make a difference, take a closer look at us
The primary responsibility of the role includes (but is not limited to):
- Champions service performance within the branch (queue management, complaint handling, customer experience).
- Approve, Review and Audit Teller and Related Branch Financial Transactions (End of Day Financial Transaction Checking, Balancing, Reconciliation, etc.) in order to Prevent and Detect Fraud and Errors.
- Staff Capacity planning (staff leave administration & relief arrangements).
- Comply to Bank’s internal control and procedures.
- Ensure Self-Audit Check is carried out diligently as required.
- Relief functions as and when required (BM).
- Oversees the Day to Day Activities of Subordinate Tellers and Customer Service Executives.
- Train and coach Tellers and Customer Service Executives.
- Represent HLB in relationship building with community.
- Process improvement and cost down initiatives.
- Minimum Diploma/Degree Holder. SPM/STPM with related working experience.
- Service Oriented Mindset.
- Strong Cross-selling experience.
- Banking operations, knowledge in FSA, ECM, ABM Rules, BASEL II.
- Good interpersonal and communication skills.
- Strong organization and planning skills.
- Related working experience in Branch Banking Operations.
- Required Certification/Licensing : PCE (general) and PCE (life).
- About Hong Leong Bank_
- We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China._
-
Customer Service
2 weeks ago
Nibong Tebal, Malaysia Hin Lim Furniture Manufacturer Sdn. Bhd. Full time**Responsibilities**: - Job Responsibilities- Support salesman for sales order processing, replacement issue and payment collection. - Handling for office documentations issuance, Invoice, Credit Note, Debit Note, Temporary Receipt etc. - Keep track of deliveries, and handle inquiries about orders. Job Requirements: - Diploma or higher level - Minimum 2...
-
Customer Service
7 days ago
Nibong Tebal, Malaysia Eppor Pack Sdn Bhd Full time**Responsibilities**: - Receive order either verbally or in written form. Counter check information against quotation provided by marketing personal. - Open customer account (for new customer) and maintain customer account information into system. - Inform the operation department on new order by issuing the Order Instruction. - Update Loading Schedule and...
-
Customer Service
5 days ago
Nibong Tebal, Malaysia Eppor Pack Sdn Bhd Full time**Responsibilities**: - Receive order either verbally or in written form. Counter check information against quotation provided by marketing personal. - Open customer account (for new customer) and maintain customer account information into system. - Inform the operation department on new order by issuing the Order Instruction. - Update Loading Schedule and...
-
Customer Service Clerk/ Officer
2 weeks ago
Nibong Tebal, Malaysia JISHAN PACK SDN BHD Full time_At Jishan, we are more than just a packaging provider - we are your dedicated partner in sustainable packaging solutions. Based in Penang, Malaysia, we are primarily involved in the manufacturing of paper and plastic packaging products, namely corrugated carton box, die-cut tray, thermoforming tray, stretch film, and paper forming products. With more than...
-
Customer Service Executive
2 weeks ago
Nibong Tebal, Malaysia CJ Century Logistics Sdn Bhd Full time_**Job responsibilities: - **_ **General Description**: To lead entire CS activity and meet customer KPI's. To ensure all Daily SAP/WMS pick order / shipping orders are perform with accuracy **Duties and Responsibilities**: - To lead all inventory / documentation & data management related activities - To ensure all the records updated on daily basis for...
-
Customer Service Planner Executive
7 days ago
Nibong Tebal, Malaysia Surface Technology Solution Sdn Bhd Full timeWork with BU and Customer to Develop a collaborative demand plan through properly executing the Demand Management Process - Create a Master Schedule through resource analysis, including material sizing and capacity sizing - Create and maintain a feasible production plan and closely work with the operation team to achieve successful execution of the plan. -...
-
Service Executive
2 weeks ago
Nibong Tebal, Malaysia Mforce Bike Holdings Sdn Bhd Full timeJob Description: - Assist the day-to-day activities and operations of Service Centre, includes handling walk-in customers, identify mechanical problems, coordinate maintenance and repair of motorcycles by scheduling mechanics, etc. - Assist mechanics, customers, and dealers in performing motorcycle repairs and troubleshooting. - Delegate job and brief...
-
Service Crew
3 days ago
Nibong Tebal, Malaysia Safrah Holdings Sdn. Bhd. Full timeFloor Attendant Duties: - Ensure the dining area is clean, tidy, and presentable always. - Assist customers with seating arrangements and provide menus as needed. - Clear tables promptly and reset them for the next customer. - Replenish condiments, napkins, and other supplies to ensure a seamless dining experience. General Duties: - Assist in food...
-
llaollao Service Crew
5 days ago
Nibong Tebal, Penang, Malaysia Woodpeckers Group Sdn Bhd Full timeYou will be responsible on handling the daily outlet operations, financial aspects, stock management in outlet level, enforce and uphold Service and Product Quality. Being able to learn and teach new colleagues on the training acquired. Communication and leadership skills is also required in motivating the team. Passionate about F&B, attentive, great...
-
Part Time Service Crew
3 days ago
Nibong Tebal, Malaysia Safrah Holdings Sdn. Bhd. Full timeThis role is dynamic and requires adaptability. Your responsibilities may include, but are not limited to: **Customer Service**: - Greeting and seating guests with a friendly and welcoming demeanor. - Taking food and drink orders accurately and efficiently. - Providing menu recommendations and answering customer inquiries. - Serving food and beverages...