Customer Service
2 weeks ago
Adhering to service level agreements for incoming buyer chats.
- To deliver excellent CS and manage the needs of our customers (through communication channels : Live chat).
- Liaise with other departments such as CS, Warehouse, or Logistics teams as required to resolve user issues.
- Professionally handle the high volume of inquiries from customer.
- Take ownership of issues and concern of customer including operational issue.
- Continuously identity work process and improvement.
- Achieve the KPI as daily basis set up by regional.
Location: Bukit Raja Industrial Complex, Klang Selangor
**Job Type**: Contract
Pay: RM2,500.00 per month
Schedule:
- Fixed shift
Work Location: In person
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