Customer Service

2 weeks ago


Klang, Malaysia Elabram Systems Sdn Bhd Full time

Adhering to service level agreements for incoming buyer chats.
- To deliver excellent CS and manage the needs of our customers (through communication channels : Live chat).
- Liaise with other departments such as CS, Warehouse, or Logistics teams as required to resolve user issues.
- Professionally handle the high volume of inquiries from customer.
- Take ownership of issues and concern of customer including operational issue.
- Continuously identity work process and improvement.
- Achieve the KPI as daily basis set up by regional.

Location: Bukit Raja Industrial Complex, Klang Selangor

**Job Type**: Contract

Pay: RM2,500.00 per month

Schedule:

- Fixed shift

Work Location: In person


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