Customer Service

deal directly with customers either by telephone, electronically or face to face - respond promptly to customer inquiries - handle and resolve customer complaints - obtain and evaluate all relevant information to handle product and service inquiries - provide pricing and delivery information - perform customer verifications - set up new customer accounts -...

**Key Responsibilities**: - Schedule service appointments for customers** **- Resolve customer complaints quickly and effectively** **- Follow up with customers to ensure satisfaction** **- Maintain a friendly and professional attitude** **- Respond promptly to customer inquiries** **- Build strong relationships with customers** **- Understand customer...

Respond to guest inquiries, concerns, and complaints promptly and professionally. - Provide information to guests about the resort, its amenities, and nearby attention. - Assist guests with making reservations for activities and events. - Serve as liaison between the customer and other departments, such as housekeeping and maintenance, to ensure that...

**Responsibilities**: - Manage large amounts of incoming chat/message from customers. - Identify and assess customers' needs to achieve satisfaction. - Build sustainable relationship and trust with customer accounts through open and interactive communication. - Provide accurate, valid, and complete information by using the right methods/tools. - Handle...

Job Descriptions: - Ensuring high levels of customer satisfaction through excellent sales service - Process orders and ensure they are fulfilled - Handle customer concerns Job Requirements: - At least 1 year of experience in customer service or an administrative role - The ability to communicate well with customers and with other members of the team -...

Responsibilities: - Strong problem solving and analytical skills. - To monitor floor operations and oversee promotion setup and events performance. - Respond promptly to customer enquiries and resolve complaint via phone or face-to-face contact. - Handling all services/facilities provided at the Information Counter (baby stroller, wheelchair, umbrella,...

JOB VACANCY POSITION - CUSTOMER SERVICE LOGISTIC LOCATION - BUKIT TINGGI, KLANG SALARY - RM 2500-3500 **Responsibilities**: - Develop and maintain strong working relationship with customers. - Efficiently respond to customer feedback and requests. - Shipment booking and follow up the closing with shipping liner. **Requirements**: - Minimum SPM and fresh...

Wheel balancing & other tyre related services WE SPECIALISE IN WHEEL BALANCING AND ALIGNMENT. WE COMMIT TO PROVIDE PERFORMING, PLEASANT AND SAFE DRIVING EXPERIENCE TO OUR CUSTOMER. PMR / PT3 or Equivalent

**Handle customer payment record, audit of payment record client, provide appropriate solutions and alternatives within the time limits**; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage...

Receive booking from customer - Ability to execute the delivery and meet customer objectives without any error & mistakes - Provide good communication to the customer & the internal division on bookings & must report to HOD for any critical matter, failure cases, disputed or delayed cases - Open job profile, prepare & monitor invoicing till job complete for...