Account Manager

MacGregor is a leader in sustainable maritime cargo and load handling with a strong portfolio of products, services and solutions. Shipbuilders, shipowners and operators are able to optimise the lifetime profitability, safety, reliability and environmental sustainability of their operations by working in close cooperation with MacGregor._

**Shape your journey onboard and offshore with us**:
MacGregor is a leading provider of integrated cargo and load handling solutions for the maritime industry. Our equipment is installed on more than half of vessels worldwide, enhancing efficiency, safety, and sustainability for shipowners and operators. We pride ourselves on delivering world-class support to ensure the optimal performance of our equipment and are seeking an Account Manager who shares our commitment to exceptional service.

This role is part of our Global Services Division. Reporting directly to the Regional Account Manager. This position is based in Malaysia.

**Main tasks and responsibilities**:

- Develop and execute sales plans and budgets for assigned geography, market segment, or customers, including forecasting, monitoring performance, and adapting strategies as needed
- Negotiate sales with existing and new customers, pursuing leads and exceeding targets through scheduled visits and proactive action plans
- Contribute to sales strategies by providing market intelligence, understanding trends, and supporting product/service knowledge and internal procedures
- Collect and update market/customer information (including installed base), report on competitor activity, and share with relevant teams
- Responsible for services sales including spare parts, maintenance and projects
- Ensure order/delivery follow-up, escalate customer relationship issues, and pursue account receivables with support from the controller
- Maintain and update customer and business information on CRM system
- Ability to collaborate with internal stakeholders to address customers' requirements and increase customers' satisfaction
- Produce visit reports and handle other projects as assigned

By joining our team, you will get the opportunity to be involved in interesting and varied work in an international, dynamic and multidisciplinary environment. With us you will be part of a collaborative working culture with challenges and opportunities to further develop yourself professionally.

**What you’ll need to succeed**:

- Bachelor's degree in Engineering, Marine, or Business
- 3-5 years of experience in the marine, shipping, or offshore industry
- Proficient in MS Office
- Negotiation and presentation skills
- Ability to work independently
- English language - both verbal and written

**You will be part of**:
By joining MacGregor, you will be able to work closely with leading industry professionals, developing and implementing new concepts that set the standards in the maritime transportation and offshore industries. We offer our employees the opportunity to be part of a truly global organisation leveraged upon our shared values of Integrity, quality and safety.

**What we offer**:

- Competitive salary and benefits package
- Opportunities for career development and professional growth
- A collaborative and supportive work environment
- The chance to make a real difference in customer satisfaction and operational success

**Interested to join?**:
**MacGregor is part of Cargotec**
- MacGregor is a leader in sustainable maritime cargo and load handling with a strong portfolio of products, services and solutions, all designed to perform with the sea._
- MacGregor is part of Cargotec (Nasdaq Helsinki: CGCBV)._