Dispute & Customer Service - Cross Border Warehouse

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...

The Customer Service Manager for Cross-Border Logistics is responsible for overseeing the customer service operations related to customs clearance, and cross-border delivery. This role ensures that customers receive exceptional service, their inquiries are handled efficiently, and any issues related to cross-border logistics are resolved promptly. The...

**Role Purpose** The Transport Manager oversees all transport operations (cross border), including distribution, shunting, and linehaul activities for key customers. This role ensures operational efficiency, cost management, safety, and compliance with governance, QEHS, and internal audit standards. **Key Responsibilities** - Operational Management - Lead...

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...

**Cross Border Clerk (Puncak Alam)** **Location: No 2, Jalan Tiaj 2/6, Taman Industri Alam Jaya, 42300 **Cross Border Clerk (Puncak Alam)** **Responsibilities**: 1. Promptly respond to any inbound inquires related to Air/Sea freight shipments 2. Regularly analyse Air/Sea freight performance and provide daily report 3. Manage custom clearance related...

About the role Join our growing team at TVC Transport & Supply Chain (M) Sdn. Bhd. as a Customer Service (Cross Border) professional. In this full-time role based in Shah Alam, Selangor, you will play a key part in delivering exceptional customer experiences and supporting our freight forwarding operations.What you'll be doingResponding to customer...

**Job Opportunity - Mandarin Speaker Required** **Position**: Warehouse & Logistics Executive (Automotive Accessories) **Location**: 12, Persiaran Perusahaan, Kawasan Miel, 40300 Shah Alam **Interview**: Online or Face-to-Face (Shah Alam) **Salary**: RM3,000 - RM5,000 (Based on experience) **Working Hours**: Monday - Saturday, 9:30 AM - 6:00 PM **Why Join...

Coordinate inbound (receiving) and outbound (shipping) schedules with customers and transporters. - Verify and process shipment documents (DO, packing list, invoice, etc.). - Update Warehouse Management System (WMS) for all inbound/outbound transactions. - Handle customer inquiries, provide shipment updates, and resolve issues. - Prepare daily/weekly reports...

Master the warehouse/logistic process, actively and to support the team by (but not limit to): - Planning staff, consumables and equipments according to project information given, project assumptions and, in a shorter term, following the shipment pre-alert forwarded by the planning team - Monitor warehouse receiving operations and containers un-stuffing...

**Responsibility**: 1. Data Entry of all operational and warehouse related information into Warehouse Management System (WMS) and documents in shared files. 2. Issuance of GRN, DN, Loading Advice and all other documents to customers for inbound and outbound purposes. 3. Responsible to collect all the supporting documents from drivers and warehouse...