Aml Team Lead

2 weeks ago

Kuala Lumpur, Malaysia Asian Technology Solutions Sdn Bhd Full time

**JOB RESPONSIBILITIES**:

- Support Customer Service agents by providing guidance on how to handle cases where suspicious activity is identified during customer interactions.
- Investigate suspicious activities and escalate cases to the AML Assistant Manager and Group Compliance when necessary.
- Perform due diligence and enhanced due diligence (EDD) on flagged customers, particularly those identified during Customer Service engagements.
- Assist in the preparation and submission of Suspicious Transaction Reports (STRs) in collaboration with the AML Assistant Manager.
- Maintain accurate records of all investigations, documenting findings and ensuring proper compliance reporting.
- Provide training and ongoing support to Customer Service agents on AML/CFT awareness and best practices.
- Ensure timely communication with customers when inquiries are flagged for suspicious activity and manage escalations efficiently.

**JOB REQUIREMENTS**:

- Diploma or Bachelor’s degree in Finance, Business, or related field.
- Minimum 1 year of experience in Banking, AML operations, compliance, or customer service.
- Strong communication skills for interacting with both internal teams and customers during sensitive investigations.
- Ability to work under pressure and manage multiple investigations simultaneously.
- High attention to detail and a methodical approach to handling suspicious activity cases

**Job Types**: Full-time, Contract
Contract length: 12 months

Pay: RM6,000.00 - RM9,000.00 per month

Schedule:

- Rotational shift

Work Location: In person

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