Guest Service Supervisor

Contribute to overall efficient and attentive service of the Reception Desk staffs. - Verify that duties are performed according to stipulated procedures. Any problems should be reported to the Duty Manager. - Read the Front Desk Log Book and provide any necessary instructions or comments. - Ensure that there is no unauthorized entry into the Front...

Contribute to overall efficient and attentive service of the Reception Desk staffs. - Verify that duties are performed according to stipulated procedures. Any problems should be reported to the Duty Manager. - Read the Front Desk Log Book and provide any necessary instructions or comments. - Ensure that there is no unauthorized entry into the Front...

**Company Description** At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our...

**Additional Information** (Malaysian Only) **Job Number** 23119993 **Job Category** Rooms & Guest Services Operations **Location** Element Kuala Lumpur, Ilham Tower, 8 Jalan Binjai, Kuala Lumpur, Wilayah Persekutuan, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest...

**Additional Information** (Malaysian Only) **Job Number** 24073850 **Job Category** Rooms & Guest Services Operations **Location** Element Kuala Lumpur, Ilham Tower, 8 Jalan Binjai, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process...

**PURPOSE** Responsible for providing efficient and mostly attentive-courteous service to all guests. Takes the initiative in supervising all of the subordinate staff in regards to maintaining the standards and procedures for quality service. To assists Assistant Outlet Manager and Outlet Managers in the HANDS ON supervision of service staff. **DUTIES &...

PurposeTo supervise and support the Guest Services (and/or Front Office) team to deliver exceptional service in line with Sofitel's "Art de Vivre" luxury philosophy.To ensure that every guest's arrival, stay and departure is seamless, personalised and leaves a strong positive impression.To assist the Manager in maintaining high operational standards, guest...

1.0 Primary Duties 1.1 Greets and bids farewell to guests and offer appropriate hospitality comment to guests in accordance with the Hotel standard phrases/greetings. 1.2 Smile and always maintain a professional, neat and pleasant image to guests at all times. 1.3 Ensure cleanliness at the reception counter and lobby at all times. 1.4 Provides courteous and...

**Responsibilities**: - Manages the guest experience by ensuring the followings are provided: - Thoughtful and attentive service with relaxed efficiency - Complete responsiveness to the desire of the hotel guests - Quality service of the hospitality is optimised in accordance to the quality service standard - To maintain a good working relationship with...

**Position Overview**: Ascott Kuala Lumpur is seeking a dedicated and service-oriented **Guest Services Executive** to join our team. In this role, you will be responsible for delivering exceptional guest experiences, managing front desk operations, and ensuring seamless service throughout their stay. Your role will be crucial in upholding Ascott Kuala...