Route Dispatcher Associate

4 days ago

Puchong, Malaysia City World Trading Full time

**Position**:Route Dispatcher Associate

**Salary**:up to RM 2300 + RM 100 (Mobile Allowance) + Overtime

**Working Location**: Puchong, Selangor

**Tenure**:3-6 Months Contract (Renewable based on performance)

**Role Overview**:
This position is responsible for scheduling daily driver assignments based on pick-up bookings and ensuring timely communication with drivers and merchants. The goal is to make sure all shipments are picked up without delay.

**Key Responsibilities**:

- Schedule drivers to pick up parcels from merchants.
- Monitor driver activities and address any potential issues with contingency plans.
- Collaborate with management to adjust routes based on priorities.
- Track drivers' working hours and equipment availability.
- Act as a liaison between drivers and merchants.
- Build strong relationships with drivers and merchants to handle last-minute changes.
- Stay updated on road conditions and traffic, helping drivers adjust routes.
- Audit driver behavior and suggest improvements.
- Handle merchants' pick-up requests through system communication.

**Job Requirements**:

- Diploma/ Degree in any field.
- Minimum of 1 year related working experience is required.
- Good command of English and Bahasa Malaysia, both written and spoken.
- Flexible schedule required.
- Strong knowledge of local area and roads.
- Ability to work well in a fast-paced team environment.
- Proficient in MS Excel and MS Office.

Only shortlisted applicants will be notified.

**Job Types**: Full-time, Contract
Contract length: 6 months

Pay: RM2,200.00 - RM2,400.00 per month

**Benefits**:

- Cell phone reimbursement
- Maternity leave
- Opportunities for promotion

Supplemental Pay:

- Overtime pay

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