Customer Service Assistant

Serves customers by providing product and service information and resolving product and service problems. - Attracts potential customers by answering product and service questions and suggesting information about products and services. - Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem,...

**Responsibilities**: Handle customer inquiries and provide product/service information Arrange and coordinate job deliveries with customers and technicians Liaise with the sales team to ensure seamless job scheduling and updates Maintain accurate records of job orders and customer interactions Assist in after-sales service and follow-ups to ensure customer...

To handle front desk, coordination with customers both internal and external - To assist all tenant / visitor using VMS - To maintain visitor log and visitor log - Other job assign by superior - Willingness to multitasking and work in a team - Knowledge of general administration protocol **Benefits**: - Free parking - Maternity leave - Parental...

Handle Customer Service & any other inquiries, provide any help to the clients. - Record and report on any feedback by the customers. - Monitor & assist in the daily operations of the organization, including scheduling, logistics, and administrative tasks. - Managing all events and special projects to ensure high overall delivery & timeliness. -...

**Aufgaben**: - Understand customer issues and concerns, identify root cause, and provide first contact resolutions in a timely and efficient manner. - Build sustainable relationships and engage customers by taking the extra mile. - Keep records of all conversations in our call center database in a comprehensible way. - Meet personal/team qualitative and...

Assist with customer enquiries/complaints pertaining to the products and services. - Maintaining a positive, empathetic and professional attitude toward customers at all times. - Communicating and coordinating with colleagues as necessary - Any other tasks as assigned by management. **Requirement**: - At least SPM but preferably...

**CUSTOMER SERVICE OFFICER** **Responsibilities**: - Handle inquiries from the customers and provide details about the product's knowledge in order to generate sales - Provide accurate information regarding products, services, and policies. - Resolve customer complaints and issues efficiently, escalating to higher-level support when necessary. - Maintain a...

**Location: Bandar Puteri, Puchong** **Industry: Banking** **Job type: 12- Months Contract & Renewable/ Convert to Permanent with SQ based on performance** **Open for Local Citizen only** **Responsibilities**: - Assist in Customer Migration Activities - Assist in validating company profiles, and detail information in preparation for data migration -...

Provide excellent customer service by understanding the customer's needs and recommending products that best suit their needs. - Provide post-sales support, such as following up with the customer after delivery of the product and ensuring that customer queries and concerns are addressed and resolved. - Work with the sales team to provide product information...

Product Management - Upload and update product listings on online platforms (e.g., Shopee, Lazada, etc.) - Ensure product descriptions, pricing, and stock levels are accurate - Monitor product performance and assist with content optimization Order Processing - Receive and process online orders promptly - Coordinate picking and packing of products for...