Customer Service

**CUSTOMER SERVICE JOB SCOPE** We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience...

**Responsibilities**: Handle customer inquiries and provide product/service information Arrange and coordinate job deliveries with customers and technicians Liaise with the sales team to ensure seamless job scheduling and updates Maintain accurate records of job orders and customer interactions Assist in after-sales service and follow-ups to ensure customer...

**Requirements**: - At least 1 to 2 years of experience in customer service preferably with e-commerce industry. - Must be able to work in shift rotations (Weekdays, Weekends & Public Holidays) - Excellent communication skills and computer literate. - Stress tolerance and able to work under pressured environment. - Fresh graduates with a great learning...

**Requirements**: - Pleasant personality and courteous at all times. - Good communication skills and able to interact with all levels of people. - Fresh graduates are welcomed to apply. - Required languages: Bahasa Malaysia. - Has a passion for service. Previous service experience will be an advantage. - Good team player and willingness to...

Maintain B2B (OEM) and B2C (in-house brand) customer accounts and acquire key information. - Resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution. - Maintain...

**AESTHETIC SKIN GROUP **is specialized in skin treatments, face and nose reshaping, body slimming and wellness. We are the **MALAYSIA FIRST **and **LARGEST **institute using only **NATURAL AESTHETIC SOLUTIONS; **without surgery, implant, injection and medicine involve; and that what makes us **DIFFERENT **and **UNIQUE **from others. **CUSTOMER...

**AESTHETIC SKIN GROUP **is specialized in skin treatments, face and nose reshaping, body slimming and wellness. We are the **MALAYSIA FIRST **and **LARGEST **institute using only **NATURAL AESTHETIC SOLUTIONS; **without surgery, implant, injection and medicine involve; and that what makes us **DIFFERENT **and **UNIQUE **from others. **CUSTOMER...

Handle Customer Service & any other inquiries, provide any help to the clients. - Record and report on any feedback by the customers. - Monitor & assist in the daily operations of the organization, including scheduling, logistics, and administrative tasks. - Managing all events and special projects to ensure high overall delivery & timeliness. -...

**Lead and manage a team** of customer service representatives, providing guidance, support, and training. - **Ensure high-quality customer service** by monitoring team performance and customer interactions. - **Handle complex and escalated issues** to provide timely resolutions and ensure customer satisfaction. - **Develop and implement service standards**...

Role & Responsibilities: - Provide exceptional customer service to Lazada Logistics clients, ensuring timely and effective resolution of inquiries and issues. - Collaborate with cross-functional teams to identify root causes of customer issues and implement process improvements for a seamless logistics experience. - Contribute to the development and...