Procurement Operations Support Specialist

The Procurement Operations Support Specialist (POS-S) is required to: - Assists the parties involved in the procurement activities - like stakeholders, buyers and vendors - with questions and problems concerning procurement policies, processes, data and systems. - Expertly recommends the AIR LIQUIDE users on the "best buy" solutions (catalogues, punch outs, contracted vendors) or, on the most appropriate and compliant negotiation path. - Empower the AIR LIQUIDE users for them to navigate the procurement landscape and maximize company efficiency. **How will you CONTRIBUTE and GROW?** 1. Respond to inquiries related to S2P (Source To Pay) - Understand the nature of the inquiry and assess the level of criticality, escalate if necessary. - Refer to the related referential documents (i.e.: Policies, Guidelines, SOPs etc...) to respond to the inquiry, re-assign or escalate if necessary. - Follow up with the requester until resolution SLA (working hours or working days) related to the nature of the demand 2. Proactively monitor and resolve S2P (Source To Pay) issues - Identify potential issues that require attention while also assessing the criticality. - Resolve the issue and/or contact the team in charge to rectify the issue. - Communicate with the parties involved (users/vendors/procurement partner) 3. Manage and recommend buying channels - Analyse the assigned Sourcing and Quotation Request (SQR) or Purchase Request (PR) to recommend the best buying channel (PR, catalogues, punchout). - Re-assign the Sourcing and Quotation Request (SQR) or Purchase Request (PR) to the dedicated negotiation team after analysis. - Assist Local Sourcing Specialist, Group IT Procurement and Category Manager to create and update catalog item and contract in EPIC. - Support the e-RFx lifecycle (from start to end) on behalf of the buyers for large tenders 4. Manage contract and catalog - Support procurement partners to create contract and catalog item in COUPA from the template provided. - Troubleshoot issues encountered during catalog item creation 5. Training and compliance surveillance - Provides trainings on procurement framework (i.e.: policies, guidelines, SOPs, systems) to improve daily S2P (Source To Pay) operations. - Monitor compliance (e.g.: split PRs, PO After the fact etc...) to ensure that company policies and procedures are adhered to at all times 6. Supplier data creation and maintenance - Monitor incoming request from Service Now on data creation and/or data maintenance request. - Perform simple risk assessment via KD Prevent. - Collect documentation from third party as a supporting document for data creation/maintenance. - Review documentation provided by the third party. - Perform data entry in the ORACLE based on provided supporting documents. - Submit request in ORACLE for approval **Requirements**: - The background should enable him/her to support source to pay (S2P). Background in Mechanical Engineering or Computer Science will be a plus in understanding the technical items and the digitalization initiatives within procurement. - Experience in procurement operations (P2P), as a Buyer and Service Desk. Fresh graduates are welcome to apply - Proficient in English at business level. - Good at data analysis and able to provide recommendations from the data studies. **Job Types**: Full-time, Permanent, Contract Contract length: 6 months Pay: Up to RM4,000.00 per month **Benefits**: - Additional leave - Health insurance - Maternity leave - Opportunities for promotion - Parental leave - Professional development Schedule: - Day shift - Monday to Friday Work Location: In person