After Sales Customer Service

About this Team What's the team function? Customer Experience team is responsible for: - entire shopping experience of customer, starting from pre-sales until after-sales services - leaving a incomparably WOW impression to customers that support DASHER - upholding DASHER's vision to provide futuristic shopping experience, NOT just about pushing SALES but...

**About the job After - Sales Service Manager**: **Position: After - Sales Service Manager** **Salary Up To RM35000** **Location: India Branch** **Job Descriptions**: - 分公司售后服务平台搭建、服务商的建设和团队管理；Manage the after-sales team and service providers, and build the after-sales service platform; -...

**Position**: After - Sales Service Manager Salary Up To RM35000 **Location**: India Branch **Job Descriptions**: 分公司售后服务平台搭建、服务商的建设和团队管理;Manage the after-sales team and service providers, and build the after-sales service...

Evaluate and process warranty claims in a timely and accurate manner. - Liaise with workshop department to facilitate repairs, maintenance, and other after-sales services. - Communicate effectively with customers to resolve any after-sale inquiries or issues. - Maintain detailed records of customer interactions, transactions, and feedback. - Collaborate with...

**SKOP KERJA**: 1. Menghubungi pelanggan bagi mendapatkan feedback testimoni & cadangan daripada pelanggan. 2. Menjalankan kempen promosi produk-produk lain kepada pelanggan. 3. Membuat jualan kepada pelanggan sedia ada. **SYARAT KELAYAKAN**: 1. Minimum Diploma dalam apa-apa bidang 2. Berumur 20 ~ 30 tahun 3. Boleh bercakap di dalam...

Execute daily fleet after-sales activities i.e. service appointments, other maintenance, invoicing, and payment to vendors and MMM Dealers. - Lead customers on product knowledge by conducting presentations to corporate clients and analyzing/studying competitor products & services. - Perform customer retention activities i.e. training, a customer visit, and...

2. Research and network with reliable coach rental company for partnership. 3. To advise clients with booking flights or coach rental to their desired destinations and make necessary arrangements. 4. Execution of paper work (from quotation, reservation, payment follow up to invoicing). 5. After sales follow up. 6. Onsite visit when...

Kawasaki Gas Turbine Asia Sdn Bhd (KGA) was established in Malaysia as a subsidiary of Kawasaki Heavy Industries, Ltd, (KHI) focus on marketing, packaging, servicing and overhauling Industrial Gas Turbine (GT) & Gas Engine (GE) generator set in covered territory. KGA together with our local dealers and partners can provide not only reliable, economical and...

**Job Highlights** - We will guide you to become an excellent sales coordinator. - We have sister companies in SEA,chance to experience globally. - We are at the growing stage,join us now to become pioneer. As a Sales Coordinator / Customer Service, you will play a crucial role in assisting our sales team with various tasks related to customer engagement,...

Maintain good relationship with customers and transporters and constant liaison with sales team. - Responsible for attending sales enquires with consistent follow up. - Handle incoming customer inquiries via live chat, inbound & outbound calls, and social media. - Upsell and promote our services and products. - Provide advice related to general inquiries,...

**_Job Description_** 1. Sales lead generation via online channels. 3. Tour operation follow up. 4. Execution of paper work (from quotation, reservation, payment follow up to invoicing). 5. After sales follow up. 6. Onsite visit when necessary. 7. Tour research and itinerary setup. **_ Requirements_** 1. Require Language(s) (write, read & speak) -...

Lead the customer service team, develop policies and procedures, monitor interactions and feedback, and resolve escalated issues to ensure excellent customer support. - Reach out to influencers via direct messages, and other communication channels to establish partnerships for advertising our products/services. - Managing the day-to-day customer enquiries,...

**Job Scope**: - Manage online business with promotional content and copywriting for health supplements or any new projects on social media. - Make close sales with customers via whatsapp. - Collect and follow up on feedback from customers after consumed the product. - Assist team members to achieve sales based on company target KPIs. - Update sales reports...

Job ResponsibilityInteract with customers through live chat and provide them with friendly, professional, and humanized after-sales service.Manage the end-to-end process of product shipment, from inspection and repair to delivery and tracking.Handle return and refund requests on various platforms, such as Lazada, Shopee, TikTok, etc., with a customer-centric...

Manage and respond promptly to all customer enquiries made online on: WhatsApp, Social media platforms, Shopee, Lazada and phone calls - Provide after sales service and reply all customers inquiries - Collect data on customers’ feedback and prepare reports to help the company identify and analyze critical areas for improvement - Receive and manage...

**JOB DESCRIPTION**: - Attend to customer enquiries and issued pointy - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so...

We are seeking a skilled and enthusiastic individual to join our team as a Digital Promotion and Engagement Officer. In this role, you will play a crucial part in promoting our brand through various digital channels and engaging with our target audience.About the Company Overview:Maxim Order Service is a fast-growing technology company that specializes in...

Degree / Diploma in Business Studies or equivalent - 1-2 years working experience in Customer Service / Sales Coordinator / Logistic - Understand of shipping and related documentation for imports & exports - Attention to details with speed and accuracy in data entry. - Self-Starter, initiative, and thrive in environments with mínimal...

SERVICES & PARTS SALES EXECUTIVE Brief Work Description 1. To propose schedule and non-schedule maintenance parts and services 2. To propose sales & marketing in after sales activities for Gas Turbine Generator (GTG)/Gas Engine(GE) cogeneration system and combine cycle system 3. To work cohesively with Commissioning and Maintenance team on after sales...

SERVICES & PARTS SALES EXECUTIVE Brief Work Description 1. To propose schedule and non-schedule maintenance parts and services 2. To propose sales & marketing in after sales activities for Gas Turbine Generator (GTG)/Gas Engine(GE) cogeneration system and combine cycle system 3. To work cohesively with Commissioning and Maintenance team on after sales...