Floor Operations Manager
7 hours ago
Floor Manager Job Description
- The day-to-day operations of the restaurant's food and beverage department come under the scope of the floor manager. The Floor Manager will be in charge of private parties, dining, other events, and the hiring, training, and management of restaurant employees. Directly answering to the general manager, this position also includes working with the bar manager.
Floor Manager Job Responsibilities
- Responsible for helping the restaurant meet service, sales, and profit objectives
- Reporting to the General Manager
- Leading and managing service operations
- Ensuring sales are always met and proper efforts and measures are being taken to achieve those targets
- Ensuring proper training of employees
- Formulating work schedules
- Maintaining good customer and public relations within the clients
- Ensuring proper compliance with cash control procedures, and performs related accounting and administrative reports as required
- Ability to multi-task, and change priorities constantly as needed in a fast-paced environment
- Self-motivated with a high degree of integrity, honesty and ethics; Self-starter, flexible, and able to work independently
- Inspect Open/Close restaurant in accordance with daily checklists
- Manage stock inventory and other relevant Standard Operating Procedure paperwork
- Able to work under pressure, able to assist and handle conflicts and assuring service and customers are always maintained at a professional level
Floor Manager Job Requirements
- Experienced in restaurant, bar or nightclub services and operations with a minimum of 2 years experience
- Wine/whiskey or alcohol servicing experience will be appreciated
- Individuals who are driven and organized
- Applicant must be able to take instructions and work under pressure while maintaining professionalism
- Pleasant personality, good interpersonal skills and well groomed
- Able to build rapport with customers
- Able to speak and understand English Language/ Bahasa Melayu. Any other added language will be an advantage
- Applicant must be willing to work in any area that offers alcohol.
**Salary**: From RM4,500.00 per month
**Benefits**:
- Flexible schedule
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Afternoon shift
- Evening shift
- Night shift
Supplemental Pay:
- Performance bonus
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- F&B: 3 years (preferred)
-
Floor Supervisor
1 week ago
Kuala Lumpur, Malaysia Holywings Group Malaysia Full time**Floor Supervisor** - Supervise daily floor operations to ensure efficient and smooth service. - Lead and coordinate front-of-house staff, ensuring service standards are consistently met. - Monitor staff performance and provide on-the-job training and guidance. - Handle guest inquiries, feedback, and complaints with professionalism. - Work closely with...
-
Floor Manager
2 days ago
Kuala Lumpur, Malaysia TOP G COFFEE & CAFE SDN BHD Full time**To handle daily outlet operation, and to work together as a team to achieve company goals by providing exceptional customer service experience and product quality.** 1. Bear the responsibility to take charge on the entire FOH/floor operations. 2. Responsible for quality and quantity of the entire FOH, including stock count, costing, purchases, staff...
-
Floor Manager
2 days ago
Kuala Lumpur, Malaysia COS Full time**Company Description** WE ARE MORE THAN JUST A CLOTHING BRAND; WE ARE ON A MISSION TO TRANSFORM THE FUTURE OF FASHION Are you looking for a company that pushes the boundaries and creates a community inclusive of everyone? A shared vision beyond only us? If you answered yes, why not join us? This could be your first step towards a new and exciting career...
-
Floor Crew
2 weeks ago
Kuala Lumpur, Malaysia CHAK'Z 1964 Full time**Restaurant Floor Crew Job Description**: As a floor crew, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent customer service experience. You will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest...
-
Assistant Floor Manager
2 days ago
Kuala Lumpur, Malaysia Marco Creative Cuisine Full timeWe are looking for a Restaurant Assistant Manager (Non-halal) to ensure all daily activities run smoothly and efficiently. Restaurant Assistant Manager responsibilities include managing and supervising restaurant staff performance. To be successful in this role, you should be familiar with restaurant operations and have a good understanding of what makes a...
-
Floor Helper
6 days ago
Kuala Lumpur, Malaysia House of wheat Chow Kit SDB BHD Full timeLooking on floor helper for a cafe House of Wheat, helping to clean tables, cleaning empty plates, make sure cafe area is clean. Keys responsible: - Ensure tables, counters, and dining areas are clean and well-organized. - Fast service during peak hour - asist on floor position - cleaning dirty plates and serve water - Support other team members to ensure...
-
Floor Staff
7 hours ago
Kuala Lumpur, Malaysia Havana Bar & Grill Full time**Floor Staff Job Description** - We are seeking for floor staff to support our restaurant patrons by offering top-notch customer service. Clients will be greeted at the door, escorted to their tables, and deliver menus by staff. Providing menu suggestions, bringing meals and drinks to tables, and handling payments. - We anticipate you to handle complaints,...
-
Floor Captain
7 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia JEV Management & Trading Full time 62,400 - 78,000 per yearRole OverviewThe Floor Captain is the key leader who ensures the entire immersive dining show runs smoothly.You are the one who controls pacing, communication, and coordination between performers,service team, and kitchen — making each show flow seamlessly.This is not a traditional restaurant captain role, and not a backstage stage manager.It is a...
-
Floor Manager
2 days ago
Kuala Lumpur, Malaysia Peaches & Cream Cafe Mytown Full time**Pre-opening for new bistro at Mytown, Kuala Lumpur in September 2025. Training from July onwards at Peaches & Cream, Ampwalk Ampang.** **Floor managers oversee a business's front-line activities, focusing on improving operational procedures. They handle daily operations, manage employees, and ensure that customer experience and operational efficiency are...
-
Floor Manager
1 week ago
Kuala Lumpur, Malaysia EST Restaurant Sdn Bhd Full timeDUTIES & RESPONSIBILITIES: 1. Daily operation mise en place and cleanliness. 2. Lead, train, and motivate the team, including the station masters, section in charge, waiters, assistant waiters, runners, bartenders, hosts/hostesses, and support personnel. 3. Organize and conduct staff meetings and training sessions to enhance skills and knowledge. 4. Assist...