Customer Service Officer

5 days ago


Perai, Malaysia Megan Jewellery Sdn Bhd Full time

**RESPONSIBILITIES**
- Perform Facebook and Instagram LIVE and response to the inquiries/issue/problem raised by customers or agents
- Proactively initiate and engage sales on relationship building and consultative selling to customers and agents
- Maintain relationship with all potential and existing customers and agents
- Data reporting to management and gathering market intelligence
- Work together with the team to handle corporation events with smooth and professional manners
**REQUIREMENTS**
- Fluent in Malay & English
- Possess at least SPM
- Customer service experience is added advantage
- Confident, customer relations and excellent communication skills
- Able to work in a fast-paced environment and adapt to changes
- Attention to details
- Helpful, courteous approach to resolve complaints
- Fresh graduates are welcome to apply

**Job Types**: Full-time, Permanent

**Salary**: RM1,500.00 - RM1,800.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:

- Day shift
Supplemental Pay:

- Overtime pay
- Yearly bonus

**Education**:

- STM/STPM (preferred)
**Experience**:

- Customer Care Specialist: 1 year (preferred)



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