Fulfilment & Operations Manager (Malaysia)
1 week ago
We're looking for a fun and motivated team player to join Our Second Nature (Malaysia) on a full-time basis.
We offer attractive salary packages, benefits and career growth potential. The current position offered will be **Fulfilment & Operations Manager (Malaysia)** or such other post as determined by the Employer, its holding company or its associate or subsidiary companies (together called the “Group”).
**Responsibilities include**:
- Manage daily activities of the warehouse, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service
- Schedule and oversee warehouse team to meet the demands of the fulfilment centre, and manage the flow and quality of work to maximize efficiency and minimize overtime
- Oversee inbound/outbound of stocks, warehousing enquiries, fulfilments, and distribution of customers' orders to ensure smooth operations
- Provide, manage and liaise logistics for events
- Meet regularly with warehouse team to review, analyse, and develop actionable plans for productivity and loss prevention
- Liaise with other departments (Design, Marketing, and Customer Service) to ensure quick resolutions for any outstanding issues
- Develop and update the department training manual and SOPs
- Conduct training for all Operations staff
- Maintain standards of health and safety, hygiene and security
- Report to Superiors, Directors and assisting with any other matters required
**Job requirements**:
- Diploma/Degree in logistics, supply chain management, or related field
- Proven work experience as a Warehouse Manager
- Proven expertise in warehouse management procedures and best practices
- Strong knowledge of warehousing Key Performance Indicators (KPIs)
- Hands-on experience with warehouse management software and databases
- Outstanding communication skills, both written and verbal
- Strong leadership and people skills
- Outstanding organisational, multitasking and problem-solving skills
- Proficient in Microsoft Excel
- Ability to work extended hours, or as required
- Love for Our Second Nature is an added bonus
**Job Types**: Full-time, Permanent
Pay: RM6,000.00 - RM9,000.00 per month
**Benefits**:
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
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