Data Insight Analyst

Posted 12 December 2024
- LocationKuala Lumpur
- Job type Permanent
- Discipline Data & Analytics
- ReferenceJ13800

**Job description**:
Data Insight Analyst We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them. What does Access offer you? We offer a flexible, hybrid working environment where you can balance work and life while maintaining a strong office team-based culture. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career. On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have three charity days allocated to support a cause that matters to you. About you: The Data Insight Analyst plays a critical role in transforming data from our core systems into actionable insights that help drive business decisions. You will be responsible for collating, analysing, validating, communicating, and reporting insights and metrics whilst supporting the accuracy and integrity of our data. Your work will be in collaboration with other Data Solutions team members, data leads, business leads and front-line staff. You are an inquisitive and analytical individual, passionate about data and clear communication to enable data-driven decisions. You understand how your role contributes to the company's success and use this as a guiding principle in your decision-making. With experience in software and technology systems, you are proficient in BI analytical software, delivering reliable insights. Self-motivated and proactive, you work autonomously while being a resourceful, meticulous team player who can multitask. Comfortable with transparency, ambiguity, and change, you enjoy the people aspects of your role, forming trusted and respected relationships. Day-to-day, you will: - Work with stakeholders and leadership to scope and create reporting. - Build, maintain and enhance reporting as appropriate for continuous improvement. - Ensure data integrity and quality by regularly conducting audits and validation checks, working with the Data Management Office on data quality assurance. - Collaborate on projects with technical and non-technical teams. - Collaborate with a wider peer group community. - Provide training, documentation and guidance to a wide reporting audience. - Work in partnership with the Data Solutions team for improved resiliency and outcomes. - Engage with users to understand actions, track outcomes and measure benefit realisation. - Seek opportunities to find new insights and support root cause analysis. Your skills and experiences might also include: - Strong reporting experience. - You are conversant with SQL and a leading dashboarding tools (e.g. Tableau, PowerBI) - Excellent understanding of data privacy and security relevant to a data analyst role. - Ability to define user stories and product requirements and prioritise team workload according to stakeholder priorities. - Excellent data analysis knowledge, including methods for investigating data quality, choosing appropriate summaries, developing meaningful KPIs from data and UI / UX. - Ability to create clear documentation of data analysis processes and products. - Great communication skills where can deliver clear insights and communicate to non—technical business teams. - Experience with working in a cloud environment. What are we all about? The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the right people with the right data, at the right time, through Access Workspace. At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us We wholeheartedly believe in equality for all and the transformative power of diversity. Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together. Love Work. Love Life. Be You.