At Your Service Agent/telephone Operator

**Job Number** 24070533 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Kuching Hotel, No. 2, Jalan Padungan, Kuching, Sarawak, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure uniform and personal...

Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationSheraton Kuching Hotel, No. 2, Jalan Padungan, Kuching, Sarawak, Malaysia, 93100ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience...

**Número de Empleo** 24070533 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Sheraton Kuching Hotel, No. 2, Jalan Padungan, Kuching, Sarawak, Malaysia VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management Operar la central telefónica para atender las llamadas....

You areSociable, you know how to connect with our guests and build a trusting relationship.Helpful and attentive, finding the right solution for all our guests.Multilingual, you master at least two languages and are comfortable with international guests.You willBe responsible for welcoming guests, providing information and personalising customer...

**Additional Information** **Job Number**25136137 **Job Category**Rooms & Guest Services Operations **Location**Sheraton Kuching Hotel, No. 2, Jalan Padungan, Kuching, Sarawak, Malaysia, 93100 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out....

Provide support to the operations manager in the day-to-day running of the organization Develop work rules and guidelines for Operation Department Identify what is required for staff to carry out their duties Schedule projects and ensure assignments are carried out as planned Work hand-in-hand with top management staff concerning work/operational issues and...

Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. DESCRIBE UR COMPANY SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

Customer Support & Inquiry HandlingRespond promptly to customer inquiries through inbound/outbound calls, chats, and emails.Provide accurate information about products, services, installation, billing, and troubleshooting steps.Guide customers on using digital platforms (e.g., MySDEC app, MySRBN subscription and Plug & Play setup).Follow scripts, guidelines,...

Perform functions to support Division's Sales & Marketing team, company e-commerce structure, product specialist team and its administrative managements.Support and teamwork with colleagues on the company e-commerce and digital publication and marketing administration and requirements.Creating sales documents, proposals, brochures; processing contracts and...

Provide friendly and courteous reception, mail and information, cashiering, guest relations and business center service at the Front Desk. Attends to guest needs and complaints effectively. Ensures smooth operations and maintaining the established code of standards, efficiency and professionalism set by Management. Provide Management with timely feedback and...