Finance Operation Officer
1 week ago
**Responsibilities**:
- Initiate contact with customers to collect outstanding payments.
- Negotiate payment plans and terms to facilitate debt resolution.
- Document all communication with customers regarding debt repayment.
- Review and reconcile customer accounts to identify overdue payments.
- Investigate and resolve discrepancies in billing and payments.
- Maintain a professional and positive relationship with customers during the collections process.
- Provide clear and concise information to customers regarding their outstanding debts.
- Prepare regular reports on the status of outstanding debts and collections activities.
- Present findings and recommendations to management for strategy adjustments.
- Ensure compliance with relevant laws and regulations governing debt collection practices.
- Stay informed about industry best practices and changes in regulations.
- Maintain accurate and up-to-date records of all collections activities.
- Prepare and organize documentation for legal actions if necessary.
**Requirements**:
- Bachelor’s degree in Finance, Accounting, or related field preferred.
- Proven experience in debt collection or financial operations.
- Strong negotiation and communication skills.
- Knowledge of relevant laws and regulations related to debt collection.
- Proficiency in using financial software and tools.
- Detail-oriented with strong organizational skills.
- Ability to work independently and as part of a team.
- Excellent problem-solving and decision-making abilities.
**Job Type**: Contract
Contract length: 12 months
**Salary**: RM2,000.00 - RM2,500.00 per month
Schedule:
- Fixed shift
**Experience**:
- Corporate finance: 2 years (preferred)
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