Chief Operating Officer

2 days ago

Melaka, Malaysia LALCO Group Full time

**Type**: Full Time

**Location**: Vientiane, Laos

**Overview**

We are seeking a highly motivated and experienced professional to join our executive leadership team as **Chief Operating Officer (COO)** for a well-established and fast-growing **insurance company** in Laos.

As COO, you will play a critical role in **overseeing core insurance operations**, enhancing organizational efficiency, leading cross-departmental teams, and supporting the company’s strategic growth, innovation, and customer service excellence in the Lao insurance sector.

**Key Responsibilities**
- **Operational Leadership**: Direct the company’s day-to-day operations, ensuring alignment with strategic goals and regulatory standards.
- **Strategic Planning**: Lead planning initiatives to expand service offerings, improve processes, and strengthen the company’s market position.
- **Performance Management**: Monitor KPIs, optimize resource allocation, and drive a culture of continuous improvement across operational units.
- **Risk & Compliance Oversight**: Ensure all company operations comply with regulatory frameworks, internal policies, and risk management standards.
- **Technology & Innovation**: Support digital company initiatives and enhance operational technology infrastructure.
- **Team Leadership**: Build, manage, and mentor high-performing teams across operations, credit, branch services, and support functions.
- **Financial Control**: Supervise cost-efficiency efforts, budget planning, and operational expenditures.

**What We Desire from You**
- **Educational Background**: Bachelor’s degree in Economics, Business Administration, Finance, or a related field.
- **Experience**: Minimum of 5 years in a senior operational role within the financial services sector.
- **Strategic Thinking**: Ability to identify business opportunities and implement long-term strategic initiatives.
- **Relationship Building**: Capable of building long-term partnerships with clients, regulators, and business partners.
- **Results-Oriented**: Self-motivated, performance-oriented, and proactive in achieving and exceeding KPIs.
- **Communication Skills**: Ability to present business plans, lead meetings, and represent the company externally.
- **Collaboration**: Effective at working with cross-functional teams to achieve shared goals**.**:

- **Flexibility and Adaptability**: Able to quickly adapt to changing market conditions, embrace new approaches, and drive continuous improvement.
- **Entrepreneurial Mindset**: Ownership mentality with a proactive approach to personal and business growth.
- **Analytical Skills**: Strong analytical skills, including cash flow modeling, investment acumen, and attention to detail.

**Attributes We Value**
- Strong problem-solving abilities and a passion for Insurance.
- Excellent collaboration skills and a commitment to team success.
- Attention to detail and the ability to thrive in a fast-paced environment.
- Openness to continual learning and feedback.

**What We Offer**
- An opportunity to be a key player in a fast-growing company.
- A collaborative and inclusive work environment where your ideas and contributions are valued.
- Competitive salary.

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