Content Moderator

1 day ago

Cyberjaya, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time

**The key job responsibilities include the following**:

- Review content (Text/Image) and conduct the content quality control, ensuring the content complies with Content Moderation Guidelines (For example slurs, cuss words, adult content and uncivil content)
- Become and remain knowledgeable about online community standards ∙ Thoroughly check content with quality and accuracy
- Approve or disapprove new and changed submissions based on the Moderation Guidelines
- In the context of this role, individuals will be exposed to potentially disturbing content and will need a level of resilience and maturity
- Understanding client policies and guidelines, and making decisions based on them.
- Demonstrated creative problem-solving approach and strong analytical skills despite the ambiguity of workflows or instructions
- Proven ability to balance multiple priorities and strong attention to detail
- Conducting secondary web research to know what users are searching on Google so that relevant information can be provided.
- Creative writing, consistent format and citations
- To do Peer audits as a part of the process model and also to assist in training as per need
- All KPI related tasks must be followed & adhered to avoid business impact

**Qualification/Skills & Experience**
- Any Undergraduate/ Graduate
- Computer Skill: Basic level computer handling skills
- 0 to 1 year experience
- Native raters

**Job Type**: Contract
Contract length: 3 months

**Salary**: RM4,000.00 - RM5,000.00 per month

Schedule:

- Day shift
- Monday to Friday

Application Question(s):

- Are you a natives with Spouse VISA or own VISA in Malaysia?

**Language**:

- Indonesian (required)

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