Cz - Cafe Supervisor (Mandarin Speaker)
1 week ago
**Plaza Arkadia**
If you are interested to apply, kindly submit your updated resume in DOC/PDF file and allow our Consultant to match you with our Clients.
- **Smooth Operation**: Ensure smooth daily operations (Opening & Closing of outlets, inventory management, customer service, food and beverage preparation, cleaning etc).
- **Conflict Management**: Able to handle and resolve customer complaints and employee conflicts independently.
- **Customer Engagement & Satisfaction**: Engage in meaningful conversations with customers on concept, products and tea knowledge. Ensure every customer leaves satisfied with their experience.
- **Team Collaboration**: Work closely with other crew members to ensure smooth operations and a positive work environment.
- **Team Motivation**: Able to lead and motivate the team in achieving operational goals.
- **Relationship Management**: Maintaining good business relationships with suppliers, vendors and external partners.
**Requirements**:
- At least 1-2 years managerial experience in a cafe or F&B industry.
- Able to manage people and lead a team.
- Passion for matcha, tea, and customer service will be beneficial.
- Able to work well in a fast-paced environment.
- Strong communication skills and a positive attitude.
- Ability to work on weekends and holidays.
- Ability to work in a team-oriented environment.
Appreciate if you can include details below in the resume:
Current Address / Location:
Current salary:
Reason of leaving:
Expected salary:
Notice period:
**Agensi Pekerjaan The Supreme HR Advisory Sdn Bhd**
**JTK Number: JTKSM 1252**
**Job Types**: Full-time, Permanent
Pay: RM2,800.00 - RM3,000.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
- Rotational shift
Supplemental Pay:
- Performance bonus
Application Question(s):
- Are you Malaysian Citizen?
- Do you have own transport to work?
**Experience**:
- F&B Manager: 2 years (preferred)
- leading a team: 3 years (preferred)
**Language**:
- Mandarin (required)
Work Location: In person
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