Junior IT Executive

2 weeks ago

Kuala Lumpur, Malaysia japanese Telecom Full time

Job Scope of Maintenance Engineer

[Position]

Junior IT executive

[Requirement]
- Excellent oral and written communication skills in English.
- Bachelor degree of Electronic System Engineering, or equivalent as shown in attachment.
- Have work experience in IT field for 3years.
- Ability to handle PC / Network / Server trouble shooting, basic IT related issues.
- Possess IT related certification such as CCNA or MCSA, or equivalent experience.

[Responsibility]
- Trouble shoot the issues as much as possible. Escalate it to internal engineers (second tier) or partner vender if the issue is complicated, difficult to solve. Issues are IT solutions specializing in Network / Server / PC.
- Manage trouble ticket and keep track the progress. Update all stakeholders including the customer on trouble shooting.
- Set up PCs / network devices based on manual.

**Job Types**: Full-time, Permanent

**Salary**: Up to RM4,000.00 per month

Schedule:

- Monday to Friday

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