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Country HR Manager

2 weeks ago


Kuala Lumpur, Malaysia Trip.com Group Full time

**About Us**

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

**The Role**:
**Responsibilities**:

- Partner with Corporate / Business Unit HR and local management team to deliver a spectrum of strategic and tactical HR support and advisory services that aligned with the business initiatives, company objectives and management directives.
- Drives HR functional excellence and process improvement spanning across recruitment, payroll administration, performance and rewards, employee relations, learning and culture as well as HR system operations.
- Implement / Execute standard HR policies across business units and able to provide strategic solutions to HR-related issues, ensure compliance of HR processes.
- Acting as HRBP to oversee the complete employee life cycle, from recruitment to offboarding in customer service line of business, ensuring adherence to company policies and best practices.
- Serve as advocate of corporate cultures and core values, Employer Value Propositions and talent initiatives.
- Build credibility and rapport with the business stakeholders and employees to enable efficient implementation of people agenda.
- Cultivate and promote employee engagement, good employee relations and professional HR support to the stakeholders.Perform any other HR responsibilities or ad-hoc cross functional assignments as needed.**Requirements**:

- Bachelor's Degree in Human Resources, Business Administration or any other related discipline
- Minimum 8-10 years relevant experience with independent HR generalist / HRBP function, 2-3 years leading exposure
- Strong business and HR acumen, preferably from online travel or e-commerce industry. Working background in MNC establishment and call center environment will have an added advantage
- Prior experience working as multifaceted HR in supporting in-house call center will be preferred.
- Good HR competencies and well versed with Malaysia employment regulations / labour law.
- Multi-cultural, stakeholder management skills and effective problem solving
- Good written and communication skills, ability to interface effectively with different level of people
- Agile, CAN-DO attitude with growth mindsetSelf-motivated, could work independently with mínimal supervisionWhat’s more?
- Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
- Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
- We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
- We encourage flexible work arrangement.

Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Have a good trip, and see you soon