Customer Relation Officer

Company Description GREAT place for shopping, leisure and meetings for my family and friends; with a GOOD MIX of retail offering that making every wishes AFFORDABLE.Located at the heart of the upmarket and affluent Damansara neigbourhood, IPC Shopping Centre attracts a sophisticated customer profile and adjoins IKEA Damansara, one of the most successful...

**Industrial Relation** - To handle staff disciplinary, grievances and misconduct issues including counselling, maintain disciplinary records and letters, and coordinate for Domestic Inquiry nationwide. - Provide advice on appropriate disciplinary action to be taken commensurate to the misconduct committed. - Handling poor performance issues by reviewing...

**Job description**: - Identify inquiries/issues/complaints raise by customers. - Log all incoming transaction in ticketing system for documentation / escalation / report - Escalate the requests /issues/complaints to appropriate division / department - Provide feedback once solution / outcome receives to customer - Comply with the KPI set by Quality...

Assist in preparing and updating project administration documents; timelines, meeting notes, external customers, and any related documents - Provide administrative support as needed and ensuring project deadlines are met - Prepare daily report to superior. **Job Requirements** - Fast computer typing skills (MS Office, in particular) - Basic knowledge of...

**Responsibilities**: **1. Driving** - Safely transport the director to meetings, events and other destinations as required. - Ensure the vehicle is in excellent condition, including regular checks, cleaning and maintenance. - Plan and follow the most efficient routes, considering traffic laws and time constraint. - Maintain a valid driver's license and...

Job Description: - Manage staff attendance and leave records - Liaise with HR department - Coordinate onboarding process for new hires with HR and user access team - Handle claims and address internal office infrastructure issues with infra department - Monitor call recordings and provide management with insights - Organize and tidying up reports - Work...

Handling employee complaints, managing grievance procedures and facilitating counseling in conjunction with other stakeholders. Investigating and resolving complex or critical employee relations issues in a timely and effective manner. **Job Requirements** - Fast computer typing skills (MS Office, in particular) - Basic knowledge of labor laws - Excellent...

**About You (Job Brief)** Embark on a career at CARSOME, where our vision is to create the most trusted vehicle ownership ecosystem that is driven by technology and data. Join us in our mission to deliver unparalleled peace of mind to customers throughout their pre-owned vehicle ownership experience. At CARSOME, we are guided by values that prioritize our...

Embark on a career at CARSOME, where our vision is to create the most trusted vehicle ownership ecosystem that is driven by technology and data. Join us in our mission to deliver unparalleled peace of mind to customers throughout their pre-owned vehicle ownership experience. At CARSOME, we are guided by values that prioritize our customers, encourage...

Recommend and select products for customers based on their individual needs - Describe products and explain their benefits and uses to potential customers - Establish and maintain healthy, long-term relationship with customer to generate repeat business and referrals. - Discover customers’ needs and offer solutions to them through the company’s services...